Despatcher

Parkway Medical Services (Hong Kong) Limited; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Parkway Medical Services (Hong Kong) Limited is seeking a Despatcher to support our healthcare network in Singapore. You will ensure timely collection and despatch of reports, mail, and packages, while maintaining safe handling of specimens in line with SOPs and policies.

You will also manage motorbike maintenance, packing, despatch tasks, and uphold a professional company image with proper grooming. No prior experience required; good interpersonal skills are valued.

Qualifications

• Simple comprehension of written and spoken English.
• Class 2 motorcycle license required.
• Class 3 driving license an added advantage.

Responsibilities

• Plan riding routes to cover specimen pick-ups and report deliveries daily.
• Collect and despatch reports, mail and packages adhering to schedules.
• Handle packages in accordance with specimen handling policies.
• Maintain motorcycles to ensure they are in good running condition.

Skills

Route planning

Basic English

Interpersonal skills

Job description

The Role

• Join Parkway Labs as a Despatcher and be part of a dedicated team supporting healthcare services across our network.
• Responsible for the timely collection and despatch of reports / mail / packages adhering to schedules as designed to meet customer’s needs.
• Responsible for the careful handling of packages in adherence to the policies of specimen handling as stipulated in the laboratory’s standard operating policies & procedures.
• Maintenance of motorcycles to ensure vehicle is in good running condition.
• Packing and despatching supplies.
• Project good corporate image with proper grooming.
• Any other duties as assigned from time to time by Logistic Executive management.

Key accountabilities

• Planning of riding route to cover all requests of specimen pick-up and report delivery within allocated time frame daily.
• When to refer case to Section Leader/Logistic Executive.
• To give feedback regarding factors affecting efficiency of workflow.
• To give feedback on client activities for marketing follow-up.

Qualifications & Experience

• Simple comprehension of written and spoken English.
• Class 2 motorcycle license required.
• Class 3 driving license an added advantage.

Additional Information

• No experience necessary.
• Good interpersonal skills.