Dispatch Rider

AL IHSAN GROUP PTE. LTD.; Singapore; On-site; SGD 22,000 - 34,000; Full time

Job summary

AL IHSAN GROUP PTE. LTD. is seeking a delivery driver in Singapore to ensure the safe and timely collection and delivery of documents, parcels, goods, and other items using a motorcycle or company vehicle.

The role requires route planning, strict schedule adherence, and professional customer communication. You will verify details before dispatch, maintain records, and conduct routine vehicle checks to ensure safety.

Qualifications

• Clear focus on timely and safe collection and delivery of documents, parcels, goods and items.
• Ability to plan routes and manage time effectively to meet schedules.
• Strong attention to detail and accurate record keeping.

Responsibilities

• Execute daily collection and delivery assignments efficiently to meet schedules
• Plan and optimise delivery routes to ensure timely deliveries
• Verify delivery addresses, instructions, and item details for accuracy before dispatch
• Maintain accurate delivery records, receipts, and proof of delivery for accountability
• Monitor delivery progress and report delays or issues promptly to supervisors
• Handle goods securely to prevent damage, loss, or misdelivery during transit
• Perform routine vehicle safety checks and report maintenance needs to ensure safe operation
• Comply with traffic laws, road safety requirements, and company procedures consistently
• Communicate professionally with customers and colleagues to provide clear updates and service

Skills

Delivery operations

Route planning

Time management

Customer service

Independent work

Safety-consciousness

Tools

GPS navigation tools

Delivery tracking apps

Job description

Job Summary

Responsible for the safe and timely collection and delivery of documents, parcels, goods and other items using a motorcycle or other company designated vehicle, in accordance with delivery schedules and operational requirements.

Responsibilities

• Execute daily collection and delivery assignments efficiently to meet schedules
• Plan and optimise delivery routes to ensure timely deliveries
• Verify delivery addresses, instructions, and item details for accuracy before dispatch
• Maintain accurate delivery records, receipts, and proof of delivery for accountability
• Monitor delivery progress and report delays or issues promptly to supervisors
• Handle goods securely to prevent damage, loss, or misdelivery during transit
• Perform routine vehicle safety checks and report maintenance needs to ensure safe operation
• Comply with traffic laws, road safety requirements, and company procedures consistently
• Communicate professionally with customers and colleagues to provide clear updates and service

Required competencies and certifications

• Valid motorcycle driving licence recognised in Singapore

Preferred competencies and qualifications

• Familiarity with Singapore roads and GPS navigation tools to optimize routes
• Good route planning, time management, and organisational skills for efficient delivery
• Strong attention to detail and accurate record keeping abilities
• Good communication and customer service skills to engage with customers effectively
• Responsible, punctual, and safety conscious work habits
• Ability to work independently and manage assigned deliveries without supervision
• Previous delivery or courier experience is an advantage