Deputy Manager, Programme Innovation & Solutions - PACE

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Public Service is seeking a Senior Learning Solutions Designer to design, pilot, scale and evaluate CET and workplace learning programmes that upskill the workforce. You will translate labour-market needs into competency-based outcomes, develop modular pathways and authentic assessments, and guide teams on blended and AI-enabled approaches.

You will manage enterprise transformation projects from scoping to delivery, build stakeholder relationships across agencies and industry partners,

Qualifications

• Experience in CET, adult learning, or workplace learning design.
• Ability to conduct needs analysis and design competency-based curricula and assessments.
• Practical digital and responsible AI literacy in teaching and content workflows.

Responsibilities

• Design, pilot, scale and evaluate CET and workplace learning solutions.
• Translate needs into competency-based outcomes and modular pathways.
• Develop business cases and fit-for-purpose training and micro-credential offerings.
• Provide guidance on blended, online, micro-learning and workplace-integrated learning approaches.
• Design and pilot responsible AI-enabled content development and learning analytics with human oversight.
• Manage workplace learning projects from scoping to delivery and closure.
• Maintain governance over scope, budget, risks and benefits realisation.

Skills

Learning design

Adult learning

AI literacy

Project management

Stakeholder management

Business writing

Education

Bachelor's degree in Education or related field

Tools

Learning analytics tools

AI-enabled learning platforms

Job description

What the role is

Plaque of Commendation (Gold) – NTUC May Day Awards 2026 Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025 The Straits Times Singapore’s Best Employers for 2024, 2025 & 2026 Singapore Polytechnic's Professional and Adult Continuing Education (PACE) Academy champions lifelong learning and skills mastery. We offer Continuing Education and Training (CET) programmes that help adult learners remain employable and industry-relevant, and we partner enterprises to strengthen workforce capabilities through training, workplace learning and consultancy solutions. Reporting to the Senior Manager (Programme Innovation & Solutions), you will design, pilot, scale and evaluate skills-based CET and workplace learning solutions that support workforce upskilling and enterprise transformation.

What you will be working on

• Analyse labour-market trends, job roles, work tasks, skills gaps, learner profiles and enterprise needs using qualitative and quantitative evidence.
• Translate identified needs into competency-based learning outcomes, modular pathways, authentic workplace tasks and assessment strategies for new or refreshed CET offerings.
• Develop and evaluate business cases, programme concepts and fit-to-purpose training, micro-credential, workplace learning and performance-support solutions.
• Provide evidence-informed pedagogical and andragogical guidance to course teams on blended, online, micro-learning and workplace-integrated learning approaches.
• Design and pilot responsible AI-enabled approaches for content development, learner support, feedback, skills assessment and learning analytics, with appropriate human oversight.
• Guide course teams on effective prompting, AI-output verification, bias and hallucination checks, data privacy, intellectual property, accessibility and transparent AI use.
• Manage NACE@SP workplace learning courses, mentorship support projects and enterprise transformation projects from scoping and proposal development to delivery, evaluation and closure.
• Maintain project governance across scope, schedule, budget, resources, risks, deliverables, funding requirements and benefits realisation; use feedback and outcome evidence to drive continuous improvement.
• Build productive relationships with SWDA, NACE Centres, IHLs, industry partners, corporate clients, adult learners, adjunct educators, consultants and internal stakeholders.
• Use dashboards, learning analytics and performance data to monitor adoption, quality, risks and outcomes, and present concise, decision-ready recommendations to stakeholders.

What we are looking for

• Competent in learning and development, e.g. learning solution design, workplace learning solution design, curriculum design, technology-enabled learning delivery.
• At least 5 years of relevant experience in CET, adult learning, curriculum or learning solution design, workplace learning, learning technology, consulting or project delivery.
• Demonstrate ability to conduct learning-needs and job-task analysis and design competency-based curricula, authentic assessments and workplace learning solutions.
• Practical digital and generative AI literacy, including effective prompting, evaluation of AI outputs and responsible use of AI in teaching, learning, assessment or content workflows.
• Sound understanding of adult learning, learning technologies, data literacy, accessibility, data privacy and intellectual property considerations.
• Strong project, risk and stakeholder management skills, with the ability to facilitate co-design, influence decisions and manage multiple priorities.
• Strong analytical, business writing, presentation and interpersonal communication skills; able to convert evidence into clear recommendations.
• Learner- and client-centred, ethical, inclusive, collaborative, resourceful and comfortable experimenting, learning and sharing practice.
• Relevant certifications or work samples in adult education, workplace learning, project management, data analytics or AI-enabled learning will be advantageous.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.

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