Deputy Director (HR Central)

Ministry of Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Ministry of Health is seeking a senior HR leader to manage the Corporate Human Resource Division and oversee MOH's HR Central function. You will drive HR operations, governance, systems, data and process transformation to strengthen operational effectiveness and employee experience.

You will work across HR operations, payroll, learning administration and employee records, delivering cross-functional initiatives and transformation in a fast-paced, multi-stakeholder environment.

Qualifications

• Degree in any discipline.
• Relevant qualifications in Human Resource Management, Business Administration, IT or related disciplines.
• At least 12 years of relevant HR experience.
• At least 5 years of leadership experience.
• Experience leading cross-functional initiatives, process improvement and digitalisation.
• Knowledge of governance, compliance, risk management and audits.
• Proficiency in HR data management and HR systems implementation.

Responsibilities

• Lead HR operations across recruitment administration, employee lifecycle, payroll and benefits, learning administration and employee records.
• Provide leadership to HR Central teams for operational excellence and service quality.
• Strengthen governance, risk management and data stewardship in line with requirements.
• Partner with HR teams and government agencies to implement policies and improve service delivery and employee experience.
• Drive process improvements, digitalisation, automation and AI-enabled initiatives.
• Oversee HR systems, workforce reporting and data analytics for informed decision-making.
• Lead organisational change and foster a culture of collaboration and innovation.

Skills

Leadership experience

HR operations

Payroll and benefits administration

Data management and analytics

Governance and risk management

Education

Degree in any discipline

HR Management / Business Administration qualifications

Tools

HRIS

Data analytics tools

Job description

What the role is:

You will be part of the Corporate Human Resource (CHR) Division and lead MOH's HR Central function, overseeing a broad portfolio spanning HR operations, governance, systems, data and process transformation. You will work closely with HR teams, MOH divisions and Whole-of-Government partners to strengthen operational effectiveness, enhance employee experience and build future-ready HR capabilities in support of MOH's organisational objectives. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on:

• Lead and oversee the delivery of HR operations across recruitment administration, employee lifecycle management, payroll and benefits administration, learning administration, and employee records management.
• Provide leadership and direction to HR Central teams to ensure operational excellence, service quality and business continuity.
• Strengthen governance, compliance, risk management and data stewardship in accordance with Public Service and MOH requirements.
• Partner with HR teams, MOH divisions and Whole-of-Government agencies to implement policies, address operational challenges, and enhance service delivery and employee experience.
• Drive process improvement, digitalisation, automation and AI-enabled initiatives to enhance productivity and organisational effectiveness.
• Oversee HR systems, workforce reporting and data analytics to support informed decision-making and continuous improvement.
• Lead organisational change initiatives and foster a culture of collaboration, innovation and continuous improvement.

What we are looking for:

• Degree in any discipline.
• Relevant academic background or professional qualifications in Human Resource Management, Business Administration, Information Technology or related disciplines.
• At least 12 years of relevant experience in HR operations, employee lifecycle management, payroll and benefits administration, HR systems, governance, data management and/or related corporate functions.
• At least 5 years of leadership experience, including managing teams, resources and operational functions in a complex organisation.
• Demonstrated ability to lead organisation-wide or cross-functional initiatives involving process improvement, digitalisation, automation, change management or organisational transformation.
• Strong track record in translating policies, guidelines and organisational requirements into operational processes and solutions.
• Sound knowledge of governance, compliance, risk management, audit-related requirements and personnel security clearance processes in a regulated environment.
• Proficiency in workforce reporting, HR data management, HR systems implementation and leveraging technology to improve operational effectiveness.
• Strong leadership, stakeholder management and influencing skills, with the ability to work effectively across diverse teams and stakeholders.
• Strategic thinker with sound judgement, strong analytical, problem-solving capabilities, effective communication skills and decision-making abilities.
• Resilient and adaptable in navigating ambiguity, competing priorities and organisational change, while maintaining a strong commitment to continuous improvement and innovation.

Key Competencies Required:

• Thinking Clearly & Making Sound Judgements - Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating - Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders - Ability to mobilise and rally partners and stakeholders towards a collective purpose.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health's (MOH) vision is to champion a healthy nation with our people - to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH's responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore's healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.