Deputy Constituency Director

PAS People's Association; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Government Technology Agency (GovTech) in Singapore seeks a Constituency Master Planner to co-lead community initiatives, strengthening People-Government-People connectivity. You will engage GROs, community centres, and residents to build a cohesive, harmonious neighbourhood.

You will guide Grassroots Leaders, volunteers, and partners while coordinating programmes across Wellness, Preparedness, Sports, Integration, Family Life, and Youth to broaden outreach and deepen engagement.

Qualifications

• Experience in community development, grassroots work, social services, or related field.
• Ability to supervise staff and volunteers, coach and motivate teams.
• Strong communication skills to translate government policies for residents.
• Capacity to manage multiple programs and priorities.
• Comfort in engaging diverse stakeholders and partners.
• Resilience in changing ground conditions with a results focus.
• Nice-to-have: second language proficiency (Malay, Tamil, or Chinese dialect).

Responsibilities

• Co-lead constituency planning and GRO development with Adviser and Grassroots Leaders to align with national objectives.
• Guide and develop Grassroots Leaders and volunteers; recruit, train, and manage GRO volunteers.
• Drive community outreach through wellness, preparedness, sports, integration, family life and youth programs.
• Strengthen Government-to-people communications; gather feedback to support policy communication.
• Provide governance direction for monthly CCC and CCMC meetings.
• Oversee constituency office administration and financial governance in line with rules.
• Build and sustain partnerships with community stakeholders and religious organizations.
• Lead and develop Constituency Office staff to ensure quality service delivery.

Skills

Community development

Stakeholder engagement

Leadership & supervision

Policy communication

Program management

Multilingual (optional)

Resilience & adaptability

Job description

[What the role is]

Partnering with the Constituency Director as the Constituency Master Planner to co-lead the planning, coordinating and implementing community initiatives to build social capital and strengthen People-Government-People connectivity. The role drives ground-level engagement across Grassroots Organisations (GROs), Community Centres/Clubs, and Residents' Committee/Network Centres, ensuring that residents are well-served and that the constituency is a cohesive and harmonious community. Through close collaboration with Grassroots Leaders, volunteers, and community partners, the DCD plays a pivotal role in advancing PA's mission of sparking and nurturing community participation for a caring and united Singapore.

[What you will be working on]

• Co-lead constituency planning and GRO development Formulate, implement, and review annual constituency workplans and GRO development plans in partnership with the Adviser and key Grassroots Leaders in aligning GROs and community partners to national and PA objectives so as to achieve a liveable and harmonious neighbourhood.
• Guide and develop Grassroots Leaders and volunteers Facilitate, motivate, and coach GRLs and GROs in their roles as community builders, and coordinate the recruitment, training, appointment, and renewal of grassroots volunteers to sustain an effective and diverse volunteer pool.
• Drive community outreach and engagement Supervise the planning and implementation of community programmes spanning Wellness, Emergency Preparedness, Community Sports, Integration, Family Life, and Youth to widen outreach and deepen resident engagement.
• Strengthen Government-to-People-to-Government communications Guide GROs in communicating government policies to residents, gather and analyse ground sentiments, and channel feedback to relevant agencies to support timely and effective policy communication and community sensing.
• Provide thought leadership for GRO governance meetings Facilitate monthly Citizens' Consultative Committee (CCC) and Community Centre/Club Management Committee (CCMC) meetings, providing direction aligned with national and PA objectives to ensure effective governance and community ownership.
• Oversee constituency administration and financial governance Supervise the overall administration of the Constituency Office and oversee proper accounting and cash management of GROs and their sub-committees in compliance with PA Financial Rules and Regulations.
• Build community partnerships and networks Establish and strengthen partnerships with community stakeholders including Voluntary Welfare Organisations, Merchant Associations, and religious organisations to expand PA's community network and co-create resident-centric programmes.
• Supervise and develop CO staff Lead and motivate staff in the Constituency Office to ensure optimal manpower deployment and delivery of quality services in support of constituency and organisational objectives.

[What we are looking for]

• Experience - At least 3–5 years of experience in community development, grassroots work, social services, or a people-related field, with at least 2–3 years in a supervisory or managerial capacity.
• Strong community engagement and ground-sensing capabilities
• Ability to facilitate dialogue and build consensus among diverse stakeholders including GRLs, residents, and government agencies
• Sound understanding of government policies and the ability to translate them into accessible community communications
• Good supervisory and people management skills, with the ability to coach and motivate staff and volunteers
• Competent in planning, organising, and managing multiple programmes concurrently
• Demonstrated resilience and adaptability in managing competing priorities and changing ground conditions, with a results-oriented approach to programme delivery (newly added)
• Nice-to-have - Proficiency in a second language (Malay, Tamil, or a Chinese dialect) to engage residents from diverse backgrounds where operationally relevant

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!