Community Development Manager (Communications)

Government Technology Agency (GovTech); Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Government Technology Agency (GovTech) is seeking a Communications Officer to support the Constituency Office in driving external and internal communications, producing audience-specific content for social media and mainstream media, and coordinating with the GROs to promote social cohesion in the community.

You will amplify PA and Whole of Government messages through CO networks, manage digital assets, and contribute to developing programmes to engage diverse groups, ensuring accurate content

Qualifications

• Interest or experience in communications, including social media.
• Interest in current affairs and national policies, with awareness of community issues.
• Excellent English writing; Mandarin, Malay or Tamil knowledge helpful and proofreading ability.
• Social media user; enjoys online networking.
• Motivated team player and collaborative worker.

Responsibilities

• Assist the Constituency Director to develop the CO’s annual communications plan aligned with PA objectives.
• Curate an archive of community stories and photos showcasing CO work.
• Grow the CO’s social media presence; manage digital assets and content calendar.
• Work with PAHQ and volunteers to develop and amplify content for dissemination.
• Monitor media reports and online conversations for PA-related opportunities and issues.
• Oversee development of marketing materials to ensure brand alignment and content appropriateness.
• Understand local community demographic profiles to tailor engagement programmes.
• Facilitate formation of interest groups and local communication networks to boost community bonds.
• Coordinate with partners to grow local demographic-based networks and feedback channels.

Skills

Communications

Social media

Content writing

Job description

What the role is

You will support the Constituency Office (CO) in driving both external and internal communications. You will also be responsible for producing content for different audiences and communications channels, including social media and mainstream media. You will work in tandem with the PA HQ Communications Group to amplify PA and Whole of Government (WOG) messages through the CO’s communications networks. In addition, you will serve as an administrator and facilitator in the formation, development and consolidation of GROs at the constituency level, thereby promoting social cohesion, racial harmony and community bonding.

What you will be working on

• Assist the Constituency Director to develop the CO’s annual communications plan, aligned with PA’s overall communications objectives and direction.
• Curate and maintain an archive of community stories and photographs that depict the work of the CO.
• Grow the CO’s social media presence. This involves managing the CO’s digital assets (social media and websites), including developing a monthly content calendar and producing relevant content such as social media posts, videos, and infographics; monitoring and responding to online conversations.
• Work with PAHQ and volunteers to develop and amplify content and disseminate communications materials.
• Monitor media reports and online conversations for opportunities and issues related to PA’s mission and programmes and prepare relevant reports.
• Oversee CO colleagues in the development of marketing communication materials (banners, posters, digital display panels) to ensure brand alignment as well as appropriateness of content and translation.
• Understand the demographic profile of specific groups in the local community.
• Develop programmes to engage the groups to be in tune with their sentiments and issues of concerns.
• Facilitate the formation of interest groups and local communication channels/networks to build/sustain relationships and increase community connectedness.
• Work with different partners (e.g. VWOs, educational institutions) to identify and grow local demographic-based networks in the community.
• Communicate government policies, gather feedback and channel feedback to appropriate government agencies.
• Formulate, implement and review plans for the development of GROs and the community.
• Plan and co-ordinate the recruitment, appointment and reappointment of volunteers and members of the GROs to ensure sufficient residential representation.
• Ensure proper accounting/procurement, fund utilisation and cash management of the GROs to comply with PA financial rules.

What we are looking for

• Has a keen interest or experience in communications, including social media.
• Has a keen interest in current affairs, national policies and keeps updated about news in the community.
• Able to write well in English. Has knowledge of Mandarin, Malay or Tamil, with the ability to speak and proofread written text.
• Social media user; enjoys social networking.
• Motivated Team player.

Only shortlisted candidates will be notified. Shortlisted candidates will go through PA’s structured interview. Successful candidates will be given a 3-year contract and deployed to CO/CC.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.