Dental Surgery Assistant

AESTHETIC DENTAL CARE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

AESTHETIC DENTAL CARE PTE. LTD. is hiring for a front desk/dental assistant role to support patient registration, bookings, and enquiries.

You will assist the dentist during procedures, manage records, and ensure a safe, comfortable environment for patients. Strong English and Mandarin communication is required, with flexibility for 5.5 workdays. Candidate should be computer-literate, customer-focused, and able to work well with a team while maintaining patient confidentiality and data

Qualifications

• Experience in customer service in a dental or front-desk role.
• Ability to operate computer systems and manage patient records.
• Good communication in English and Mandarin for patient consultations.
• Willingness to learn dental office software and workflows.
• Friendly and reliable team player with responsible attitude.
• Knowledge of confidentiality and data protection basics.
• Able to work 5.5 days a week in a clinical setting.

Responsibilities

• Handle front desk duties: patient registration, appointment booking, calls, and enquiries.
• Set up and prepare equipment and materials for dental services.
• Assist the dentist during treatments as needed.
• Ensure patient safety, comfort, and hygiene throughout visits.
• Educate patients on procedures and post-operative care.
• Update patient records using relevant software.
• Maintain clean and sterile equipment and work area.
• Uphold confidentiality and data protection rules.
• Perform other duties to support high-quality patient care.

Skills

Front desk

Customer service

Dental assistant

Bilingual English Mandarin

Job description

Job Responsibilities

• Perform customer service duties at the front desk such as handling patient registration, appointment booking, answering phone calls and attending to patients' enquiries.

• Setting up and preparing the necessary equipment and materials for different dental services.

• Assisting the dentist during treatment.

• Ensuring safety and comfort of patients.

• Educating clients on dental procedures and post-operative care.

• Updating patient records on the computer using relevant software.

• Keeping clean and sterile for all needed equipment.

• Complying with all rules on confidentiality and Data Protection.

• To carry out any other duties as requested by colleagues to ensure that patients receive a high quality of patient care.

Job Requirements

• Preferably minimum of 1 year's customer-service/ front-desk/ Dental Assistant experience

• Computer and smartphone literate

• Able to converse in English and Mandarin so as to provide communication on medical consultation in English or Mandarin speaking clients

• Preferably able to speak Chinese dialects (eg Cantonese, Hokkien, Teochew) so as to provide communication on medical consultation to dialect-speaking clients

• Pleasant, hardworking, and responsible team-player. Able to work independent and with others.

• Proactive and able to take the initiative while working with fellow colleagues as a team

• Able to work office hours, 5.5 days a week