Dental Reception & Admin Executive (Mandarin)

Private Advertiser; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Career progression

Professional training

Competitive salary

Job summary

Private Advertiser is seeking a Receptionist cum Admin Executive in Singapore to join as a full-time team member in our dental practice. Based in the Central Region, you will be the first point of contact for patients and will support both front-of-house and back-office operations.

You will handle appointments, registrations, billing, records, and communication with patients and staff, ensuring a welcoming, efficient environment while maintaining data privacy and quality.

Qualifications

• Experience in a reception or admin role, preferably in healthcare/dental
• Excellent written and verbal communication with patients and colleagues
• Strong organisational abilities and attention to detail with multitasking
• Proficient in computer systems and office software including scheduling systems
• Calm, patient demeanour with tactful handling of difficult situations
• Commitment to patient experience and service quality
• Knowledge of medical terminology and patient confidentiality requirements
• Ability to work flexibly as part of a team or independently
• Relevant certification in medical administration would be advantageous
• Mandarin speaking required to communicate with Mandarin-speaking clients

Responsibilities

• Greet patients and manage the reception desk professionally
• Schedule and confirm patient appointments to optimise clinic flow
• Process registrations and maintain accurate patient records per data protection rules
• Answer telephone inquiries and provide information on services and treatments
• Manage patient billing, payments, and explain treatment costs clearly
• Coordinate with dental practitioners and staff to ensure seamless patient care
• Maintain reception area and clinic facilities to a high standard
• Handle administrative tasks including correspondence, filing and document management
• Update and manage digital records and appointment systems
• Assist with inventory management and ordering of office supplies

Skills

Reception experience

Healthcare environment

Communication skills

Organisational skills

Data privacy awareness

MS Office

Mandarin communication

Education

Medical administration certification

Tools

Appointment scheduling software

CRM systems

Job description

Private Advertiser is seeking a Receptionist cum Admin Executive in Singapore to join as a full-time team member in our dental practice. Based in the Central Region, you will be the first point of contact for patients and will support both front-of-house and back-office operations.

You will handle appointments, registrations, billing, records, and communication with patients and staff, ensuring a welcoming, efficient environment while maintaining data privacy and quality.