Delivery Representative (5-Day work week)

LAZADA SINGAPORE PTE. LTD; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

LAZADA SINGAPORE PTE. LTD is hiring a Delivery Representative to ensure timely delivery and a positive customer experience. You will deliver packages, load from centers, and handle inquiries while upholding safety and company policies.

This full-time role requires a valid driver’s license and the ability to work in a dynamic e-commerce environment, with a focus on accuracy and professional conduct in customer interactions.

Qualifications

• Customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work both in a team and independently.
• Attention to detail and ability to follow procedures.
• Physical fitness to lift and carry packages.
• A valid driver’s license with a good driving record.

Responsibilities

• Collecting and loading packages from distribution centers.
• Delivering packages to customers' doorsteps in a timely and efficient manner.
• Ensuring the safe handling and condition of all packages.
• Maintaining a professional and courteous demeanour when interacting with customers.
• Providing updates on delivery status and addressing customer inquiries.
• Adhering to all company policies and procedures related to package delivery.

Skills

Customer service

Communication

Team player

Attention to detail

Independent work

Physical fitness

Driving license

Job description

About the role

Join our team as a Delivery Representative at LAZADA SINGAPORE and play a vital role in ensuring excellent customer service and the timely delivery of our products. As a Delivery Representative, you will be responsible for delivering packages to customers, providing a positive experience from start to finish. This is a full-time position that allows you to be part of a dynamic and growing e-commerce company.

Key responsibilities

• Collecting and loading packages from our distribution centers


• Delivering packages to customers' doorsteps in a timely and efficient manner


• Ensuring the safe handling and condition of all packages


• Maintaining a professional and courteous demeanour when interacting with customers


• Providing updates on delivery status and addressing any customer inquiries or concerns


• Adhering to all company policies and procedures related to package delivery

About you

• A valid driver's license and a good driving record


• Experience in a customer-facing role or delivery/logistics industry is preferred


• Strong communication and interpersonal skills to provide excellent customer service


• A team player with a positive attitude and the ability to work independently


• Attention to detail and the ability to follow instructions and procedures


• Physical fitness to lift and carry packages of various sizes and weights

About us

LAZADA SINGAPORE PTE. LTD\' is a leading e-commerce platform in Southeast Asia, operating in multiple countries and serving millions of customers. Our mission is to elevate the quality of life for everyone in Southeast Asia through innovative technology and unparalleled customer service.