Delivery Operations Coordinator - Driver Scheduling

SENSORY PROJECT PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 39,000; Full time

Job summary

Koko Delivery is seeking a hands-on Delivery Operations Executive (Driver Coordination) to manage freelance driver fleets and ensure smooth daily operations in Singapore. The role suits those with delivery, dispatch, logistics or operations experience and welcomes hands-on delivery professionals seeking an operations path.

The role emphasizes initiative, proactive planning, and problem-solving, including direct driver communication, task ownership, and fast adaptation in a dynamic SME setting.

Qualifications

• Experience in delivery, dispatch, logistics, fleet coordination or operations is preferred, but not essential.
• Hands-on delivery experience welcome to progress into operations.
• Strong initiative and problem-solving ability.
• Able to work independently and take ownership of assigned responsibilities.
• Able to plan ahead rather than wait for instructions.
• Comfortable contacting drivers to settle manpower and delivery issues.

Responsibilities

• Plan daily driver manpower based on delivery volumes and requirements.
• Contact and coordinate freelance drivers to ensure sufficient manpower.
• Allocate deliveries to drivers and assist with route planning.
• Monitor deliveries throughout the day and ensure jobs are completed smoothly.
• Arrange replacement drivers when there are cancellations or manpower shortages.
• Handle delays, failed deliveries and other last-minute operational issues.
• Communicate with clients and drivers regarding delivery matters.
• Recruit and maintain a reliable pool of freelance drivers.
• Keep manpower, delivery and operational records updated.
• Identify potential operational issues early and take action before they affect deliveries.
• Assist with general operational tasks when required as part of a small, hands-on team.

Skills

Delivery coordination

Fleet coordination

Operations planning

Problem solving

Independent work

Tools

WhatsApp

Excel

Job description

Koko Delivery is seeking a hands-on Delivery Operations Executive (Driver Coordination) to manage freelance driver fleets and ensure smooth daily operations in Singapore. The role suits those with delivery, dispatch, logistics or operations experience and welcomes hands-on delivery professionals seeking an operations path.

The role emphasizes initiative, proactive planning, and problem-solving, including direct driver communication, task ownership, and fast adaptation in a dynamic SME setting.