Delivery Manager

BreadTalk Group Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

BreadTalk Group is seeking a Delivery Manager for Asia Pacific to coordinate project deliveries across the region and secure global service via partner networks. You will oversee AI project rollouts, trainings, and implementation schedules, working with the internal delivery team and a global partnership program.

The role focuses on driving workshops, aligning IT with business needs, and delivering high-quality store openings globally while maintaining agility and efficiency.

Qualifications

• Minimum 3 years of related experience.
• Advocate of Technical Delivery methodologies such as Agile (SCRUM & KANBAN).
• Broad understanding of store infrastructure, IT SDLC and operations, and deployment techniques and methodologies.
• Ability to delegate and manage multiple activities at once.
• Contributes to discussions, actions and projects; responds to requests for information, suggestions and assistance.
• Work with internal and external teams to foster a business-oriented culture aligning IT with business goals.
• Practical experience with facilitating and driving AI training workshops.

Responsibilities

• Deliver the rollout and store openings globally in a timely manner with the delivery team.
• Drive project workshops, discussions and meetings; coordinate with IT project team; engage in system performance reviews and regional roadmap planning.
• Develop understanding of business needs by building relationships with business owners and share with IT teams.
• Plan roadmaps in conjunction with business owners and IT management.
• Balance agility with reliability; ensure deliveries are timely and high quality.

Skills

Project management

Agile (SCRUM)

KANBAN

Stakeholder management

Cross-functional collaboration

Leadership

Tools

SAP S/4 Hana

SuccessFactors

Job description

The Delivery Manager is responsible for the Asia Pacific project deliveries and will secure the service globally via a network of selected partners.

This regional role will be responsible for the coordination and management of project requirements, AI project rollouts, trainings, and implementation schedule. The execution is expected to be carried out together with the internal delivery team and by building a strong global partnership program for regional delivery.

This regional role will manage deliverables by assigning tasks and communicating expected deliverables to other IT professionals, business/function leaders to ensure appropriate integration of processes.

This regional role will take ownership to drive project conversations and collaborations with the vendors, IT Project team and Business Team.

The Delivery Manager will formulate the project scopes and objectives in terms of project delivery prior to project engagement and will play the delivery part during the project rollouts.

To be successful in this regional role requires constant focus on business partnership, efficiency and process maturity while maintaining agility towards the business owners and their changing business requirements and plans.

Key Responsibilities

• Deliver the rollout and store openings globally timely and at high quality together with the globally anchored delivery team.

• Drive project workshops, discussions and project meetings with Project Managers. Coordinate the activities and initiatives with the IT project team and engage in system performance reviews and regional roadmap planning.

• Develop a thorough understanding of the business needs and priorities by developing strong relationships with business owners and share these with the other IT teams.

• Play an active part in planning roadmaps in conjunction with the business owners and the IT management team.

• Work towards a balance between growing the agility required to achieve business objectives and ensuring the IT functions are reliable, stable and efficient and the deliveries are timely and at the highest quality.

Knowledge, Skills & Attributes

• Minimum 3 years of related experiences

• An advocate of Technical Delivery methodologies such as Agile (SCRUM & KANBAN) is a plus.

• Broad understanding of store infrastructure, IT SDLC and operations, and of deployment techniques and methodologies.

• Ability to delegate and manage multiple activities at once.

• Contributes to discussions, actions and projects; respond positively to requests for information, suggestions and assistance.

• Work and collaborate with a wide range of internal and external to foster a business-oriented culture to ensure alignment between IT and the business functions to directly contribute to BreadTalk’s goals and objectives.

• Practical experience with facilitating and driving AI training workshops.

• Experience with SAP S/4 Hana, Successfactors implementation is an advantage.

• Excellent project management, planning and analytical skills. Strong organizational skills and attention to detail.

• Works collaboratively and supports efforts of team members.