Delivery Excellence Lead for ERP/CRM Programs

Hitachi Solutions Asia Pacific; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Hitachi Solutions Asia Pacific is seeking a senior project lead to drive ERP/CRM implementations from initiation to completion, ensuring on‑time delivery and alignment with objectives. You will coordinate stakeholders, manage budgets, and oversee cross‑functional teams across multiple streams.

Key requirements include 5–8 years in ERP/CRM project delivery, strong stakeholder management, and proficiency with Microsoft Dynamics 365 F&O/CE and Power Platform.

Qualifications

• 5-8 years of hands‑on experience managing ERP/CRM implementation projects, with a demonstrated ability to lead initiatives from planning through post‑deployment.
• Proven track record in successfully delivering full life cycle ERP/CRM/Power Platform projects, including scope, timelines, budgets, and stakeholder management.
• Experience with Microsoft Dynamics 365 F&O/CE/Power Platform systems is highly preferred; experience with other major ERP/CRM platforms (e.g., SAP, Oracle, NetSuite) will also be considered.
• Solid understanding of ERP/CRM/Power Platform modules, system integration, data migration, and project management methodologies (e.g., Agile, Waterfall).
• Professional project management certifications such as PMP, PRINCE2, or other recognized credentials are highly valued.
• Extensive experience in project and program management, overseeing complex, multi‑stream initiatives from planning through execution.
• Deep expertise in Agile principles and delivery models, with the ability to build Agile maturity across the organization and guide teams through transformation.
• Proven track record in Agile team leadership and portfolio‑level management, driving alignment, accountability, and delivery excellence.
• Strong working knowledge of Agile scaling frameworks to support enterprise‑wide initiatives.
• Demonstrated initiative and ownership in risk identification, process optimization, and continuous improvement across the PMO.
• Expert in stakeholder management and conflict resolution, balancing competing priorities while maintaining strategic focus.
• Exceptional ability to communicate and collaborate effectively with executive leadership, business stakeholders, and delivery teams.
• Advanced capability in resource, capacity, and financial management to maximize utilization and support strategic priorities.
• Strong emphasis on quality, governance, and risk management, ensuring compliance with standards, methodologies, and best practices.
• Proven people leadership skills, including mentoring PMO leaders, developing high‑performing teams, and supporting succession planning.
• Strategic thinker with the ability to translate organizational strategy into executable roadmaps, portfolios, and KPIs.

Responsibilities

• Develop and define project scope, goals, and deliverables in collaboration with stakeholders.
• Create detailed project plans, including schedules, budgets, and resource allocation.
• Assemble, lead, and motivate the project team, delegating tasks and providing direction and support.
• Monitor project progress, set deadlines, and adjust plans as needed to ensure timely completion.
• Identify, assess, and mitigate project risks and obstacles.
• Manage project budgets, ensuring cost efficiency and transparency.
• Facilitate clear communication among team members, stakeholders, and clients, providing regular updates and reports on project status.
• Ensure stakeholder satisfaction by addressing feedback and managing expectations throughout the project lifecycle.
• Evaluate project performance upon completion, documenting lessons learned and best practices for future projects.

Skills

Project leadership

Stakeholder management

Agile & Waterfall

Risk management

Communication

Portfolio management

Budgeting

PMO governance

Education

PMP certification

PRINCE2 certification

Tools

Azure DevOps

Jira

Microsoft Dynamics 365

Power BI

SharePoint

MS Planner

Copilot

ARM

Job description

Hitachi Solutions Asia Pacific is seeking a senior project lead to drive ERP/CRM implementations from initiation to completion, ensuring on‑time delivery and alignment with objectives. You will coordinate stakeholders, manage budgets, and oversee cross‑functional teams across multiple streams.

Key requirements include 5–8 years in ERP/CRM project delivery, strong stakeholder management, and proficiency with Microsoft Dynamics 365 F&O/CE and Power Platform.