Delivery Attendant

ORCHID LAUNDRY; Singapore; On-site; SGD 22,320 - 35,712; Full time

Job summary

ORCHID LAUNDRY in Singapore is seeking a delivery driver responsible for collecting soiled laundry and delivering cleaned items to hotels, restaurants, and commercial clients. You will maintain accurate pickup and delivery logs, obtain customer signatures, and follow assigned routes to meet scheduled times.

The role requires strong customer service, ability to work independently, physical stamina to lift heavy bags, and good organizational skills.

Qualifications

• Strong customer service and communication skills.
• Basic organizational skills for handling orders, paperwork, and delivery schedules.
• Ability to work independently and manage time effectively.
• Physical stamina to lift and carry heavy laundry bags and stand or drive for extended periods.
• Ability to stand, walk, and bend for extended periods.

Responsibilities

• Retrieve soiled laundry from customers and deliver cleaned laundry to hotel, restaurant, or commercial clients.
• Provide excellent customer service, handling questions, requests, or issues with professionalism and a friendly attitude.
• Ensure proper care of laundry during transport, preventing damage or loss, and making sure that all items are accounted for.
• Maintain accurate logs of pickups and deliveries, including customer signatures, laundry counts, and any special instructions.
• Follow assigned delivery routes efficiently and ensure all deliveries are made within the scheduled time frames.
• Adhere to hygiene standards when handling laundry, ensuring clean laundry is kept separate from soiled laundry.
• Report any issues encountered during deliveries, such as incomplete or incorrect orders, to the laundry facility and work to resolve them quickly.
• Keep the delivery vehicle clean and well-maintained, reporting any issues or malfunctions to management.

Skills

Customer service

Communication

Time management

Physical stamina

Mobility: standing/walking/bending

Job description

Job Description

• Retrieve soiled laundry from customers and deliver cleaned laundry to hotel, restaurant, or commercial clients.
• Provide excellent customer service, handling questions, requests, or issues with professionalism and a friendly attitude.
• Ensure proper care of laundry during transport, preventing damage or loss, and making sure that all items are accounted for.
• Maintain accurate logs of pickups and deliveries, including customer signatures, laundry counts, and any special instructions.
• Follow assigned delivery routes efficiently and ensure all deliveries are made within the scheduled time frames.
• Adhere to hygiene standards when handling laundry, ensuring clean laundry is kept separate from soiled laundry.
• Report any issues encountered during deliveries, such as incomplete or incorrect orders, to the laundry facility and work to resolve them quickly.
• Keep the delivery vehicle clean and well-maintained, reporting any issues or malfunctions to management.

Requirements

• Strong customer service and communication skills.
• Basic organizational skills for handling orders, paperwork, and delivery schedules.
• Ability to work independently and manage time effectively.
• Physical stamina to lift and carry heavy laundry bags and stand or drive for extended periods.
• Ability to stand, walk, and bend for extended periods.