Data Insights & Systems Analyst, CXD

Ministry Of Social And Family Development; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Ministry Of Social And Family Development in Singapore is seeking a data analytics intern to support the Customer Insights and Systems team. You will work on ETL, text analytics, and dashboard development to turn data into actionable insights for service improvement.

This role offers exposure to real-world data projects, mentorship from experienced analysts, and opportunities to learn Tableau/Power BI and Python.

Qualifications

• Pursuing an undergraduate degree in Business Analytics, Data Science, Statistics, Information Systems, or a related field
• Strong quantitative and analytical aptitude with demonstrable experience in data analysis and statistical methods
• Proficiency in at least one data manipulation and analysis tool (e.g., Python, R, SQL)
• Experience with data visualization tools and dashboard development (Tableau, Power BI)
• Fundamental knowledge of text analytics and qualitative data analysis methods

Responsibilities

• Perform data ETL on multiple datasets from various sources
• Conduct text analytics, sentiment analysis, and statistical analysis to derive insights
• Design and develop interactive dashboards visualising quantitative metrics and qualitative findings
• Support automated and scalable reporting processes
• Collaborate with stakeholders to identify KPI and translate requirements into analytical solutions

Skills

Data analytics aptitude

Python/R/SQL

Tableau/Power BI

Text analytics

Communication skills

Education

Undergraduate degree in Business Analytics, Data Science, Statistics, Information Systems, or related field

Tools

Python

R

SQL

Tableau

Power BI

Job description

Ministry Of Social And Family Development in Singapore is seeking a data analytics intern to support the Customer Insights and Systems team. You will work on ETL, text analytics, and dashboard development to turn data into actionable insights for service improvement.

This role offers exposure to real-world data projects, mentorship from experienced analysts, and opportunities to learn Tableau/Power BI and Python.