Data Insights Analyst: Dashboards & Forecasting

Recruit CRM; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

Recruit CRM is seeking a Data Analyst to collect, analyze, and interpret data to support decision-making and provide insights across the organization. The role collaborates with Tech Marketing Engineers to drive data-driven decisions and optimize processes.

You will apply statistical methods to identify trends, patterns, and anomalies, generating actionable insights from various data sources, including calls, returns, and customer feedback.

Qualifications

• A graduate degree in Mathematics, Statistics, Economics, Computer Science, or related discipline.
• ~ 2 years of relevant work experience in data analytics, database management, statistical analysis, or related field.
• Strong analytical and communication skills suitable for data-driven decision support.

Responsibilities

• Perform data collection, analysis procedures and data insight visualizations for assigned projects.
• Collect, record, and analyze data using established protocols; communicate findings to TME for review.
• Generate actionable insights through analysis of metrics like Star Rating, NPS, calls and returns to drive improvements.
• Utilize advanced analytical techniques to extract, clean, and analyze complex data sets from various sources.
• Work independently on moderate scope problems following company policies and procedures.

Skills

Analytical thinking

Data storytelling

Decision support

Education

Graduate degree in Mathematics, Statistics, Economics, Computer Science

Tools

SQL

Python

R

SAS

Power BI

Tableau

ETL

Data modelling

Job description

Recruit CRM is seeking a Data Analyst to collect, analyze, and interpret data to support decision-making and provide insights across the organization. The role collaborates with Tech Marketing Engineers to drive data-driven decisions and optimize processes.

You will apply statistical methods to identify trends, patterns, and anomalies, generating actionable insights from various data sources, including calls, returns, and customer feedback.