Data Analyst

eTeam Inc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

eTeam Inc is seeking a data analytics professional to collect, analyze, and interpret data to support decision‑making across the organization. You will apply statistical methods to identify trends, anomalies, and insights, and prepare data visualizations to inform stakeholders, including cross‑functional teams.

You will collaborate with the Tech Marketing Engineer and use BI tools to drive data‑driven decisions, optimize processes, and contribute to strategic objectives.

Qualifications

• Graduate degree in Mathematics, Statistics, Economics, Computer Science, or related discipline.
• 2 years of relevant work experience in data analytics or related field or advanced degree with little or no work experience.
• Programming language certification (SQL, Python, or similar).

Responsibilities

• Collects, records, and analyzes data using established protocols and processes; communicates findings to TME for review and feedback.
• Generate actionable insights through holistic and detailed analysis of metrics such as Star Rating and NPS, calls and returns, to drive improvements and customer satisfaction.
• Performs/executes data collection and analysis procedures and data insight visualizations for assigned projects.
• Utilizes advanced analytical techniques to extract, clean, and analyze complex data sets from various sources.
• Works independently on moderate scope problems, applying professional expertise and following company policies.

Skills

Agile Methodology

Data Analysis

Data Visualization

Power BI

SQL

Python

R

Tableau

Data Warehousing

Data Modeling

Data Management

Machine Learning

Dashboard

Data Science

Statistics

SQL (Programming Language)

Education

Graduate degree in Mathematics, Statistics, Economics, Computer Science, or related discipline

Tools

SQL

Python

SAS

Job description

This role is responsible for collecting, analyzing and interpreting, data to support decision-making and provide insights to the organization. It also supports Tech Marketing Engineer to make data-driven decisions, optimize processes, and achieve their strategic objectives. The role applies statistical and analytical methods to explore data, identify trends, patterns, and anomalies, and extract actionable insights.

R&R:

• In accordance with plan, performs/executes data collection and analysis procedures and data insight visualizations for assigned projects.
• Collects, records, and analyzes data using established protocols and processes; communicates findings to TME for review and feedback.
• Generate actionable insights through holistic and detailed analysis of such as Star Rating and NPS, calls and returns, to drive improvements and customer satisfaction.
• Utilizes advanced analytical techniques to extract, clean, and analyze complex data sets from various sources.
• Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures.

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
• 2 years of relevant work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Programming Language/s Certification (SQL, Python, or similar)

Knowledge & Skills

• Agile Methodology
• Business Intelligence
• Computer Science
• Dashboard
• Data Analysis
• Data Management
• Data ModelingData Quality
• Data Science
• Data Visualization
• Data Warehousing
• Extract Transform Load (ETL)
• Machine Learning
• Power BI
• Python (Programming Language)
• R (Programming Language)
• SAS (Software)
• SQL (Programming Language)
• Statistics
• Tableau (Business Intelligence Software)

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity