Data Center Technician, Global Server Operations

Google LLC; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Google LLC is seeking an Operations Technician for Global Server Operations in Singapore. The role involves installing, configuring, testing, and maintaining hardware and server software, including complex networking components.

You will participate in small project teams and handle physically demanding rack movements while delivering cutting-edge infrastructure. Responsibilities include deploying data center infrastructure, diagnosing issues, maintaining security, and performing preventive

Qualifications

• Experience assembling mechanical or electrical systems or performing component-level repairs on technical equipment.
• Experience diagnosing and troubleshooting OS, server hardware, or networking protocols.
• Ability to lift/move 50 lb (23 kg) and perform physical tasks including bending, kneeling, climbing, pushing/pulling.
• Willingness to work non-standard hours, weekends, nights, holidays, and shift-based schedules.
• Ability to travel domestically and internationally up to 15% of the time.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow procedures to troubleshoot and diagnose equipment or infrastructure as they arise.
• Maintain data security and integrity and ensure proper handling of media per security standards.
• Disassemble equipment at end-of-life or for maintenance in a team setting.
• Repair and perform preventative maintenance on equipment, servers, and infrastructure per defined solutions.

Skills

Mechanical/electrical assembly

OS/Server troubleshooting

Hardware troubleshooting

Linux/Unix experience

Non-standard hours

Travel availability

Shift work

Data center experience

Project leadership

Education

Bachelor's degree or equivalent practical experience

Job description

Data Center Technician, Global Server Operations

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Ability to travel domestically and internationally up to 15% of the time.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Ability to travel domestically and internationally up to 15% of the time.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience in Linux professional institute certificate or equivalent working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD) or another similar operating system.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., systems administration, network deployment engineer, help desk technician, etc).
• Experience in project leadership and management.
• Experience working within a data center or network operation center environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.