Data Center QA Manager

Black Box; Singapore; On-site; SGD 102,000 - 122,000; Full time

Job summary

Black Box is seeking a Senior QA professional to lead quality assurance across data center projects, from greenfield builds to migrations. You will govern the QMS, SOPs, inspection plans, and acceptance criteria while driving continuous improvement.

You will review cabling, testing, documentation, and handover, lead audits, and develop QA training for engineers and subcontractors across APAC.

Qualifications

• 8-12 years' experience in mission-critical data center infrastructure.
• Hands-on experience delivering new data center builds and migrations.
• Strong knowledge of rack & stack, cabling, fiber, testing and commissioning.
• 5+ years leading QA/QC or quality governance teams.

Responsibilities

• Own and maintain the QMS, QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
• Govern quality across greenfield builds, expansions, remediation and upgrades.
• Establish QA standards for rack installation, cabling, containment, labeling and documentation.
• Review build methodologies and commissioning readiness.
• Lead quality inspections through design validation, testing and handover.
• Lead audits and manage NCR/CAR/PAR, RCA and CAPA.
• Ensure as-built documentation and asset records are complete and accurate.
• Drive KPI reporting and continuous improvement.
• Develop QA training programs for engineers and subcontractors.
• Manage vendor quality for APAC customers.

Skills

QA Leadership

Data Center QA

Audits

CAPA

Documentation

KPI Reporting

Training

Tools

Fluke

OTDR

Fiber testing

Job description

Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement.

Role : Permanent

Experience : 8+Years

Salary Offered : upto 10K SGD Monthly

Combined Key Responsibilities

• Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
• Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
• Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation.
• Review build methodologies, construction quality, installation practices and commissioning readiness.
• Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
• Review Fluke, OTDR, insertion loss and certification reports before customer acceptance.
• Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
• Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate.
• Drive KPI reporting, continuous improvement and lessons learned.
• Develop QA training and competency programs for engineers, supervisors and subcontractors.
• Manage vendor quality and support enterprise and banking customers across APAC.

Required Experience

• 8-12 years' experience in mission-critical data center infrastructure.
• Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support.
• Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.
• 5+ years leading QA/QC or quality governance teams.