Data Center Infrastructure Server Operations Expert, DCS

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ByteDance, Singapore, is seeking an experienced Server Operations Engineer to manage the full lifecycle of a massive server fleet. You will lead server operation management, data center maintenance, and the development of operational process specifications and platform systems.

You will build automated server operation capabilities, including firmware management and BMC automation, while collaborating with security and network teams to ensure a secure, highly available environment and rapid

Qualifications

• Bachelor's degree in science/engineering; candidates with extensive large-scale server infra experience are preferred.
• Proficiency in Linux environments, shell scripting and one of Python or Golang is expected.

Responsibilities

• Operate and manage large-scale servers; build firmware management and BMC systems; develop automation for operations and maintenance tasks.
• Develop automation scripts/tools and GUI-based operation capabilities for server management.
• Create and implement automated solutions for BMC management networks in collaboration with security/network teams.
• Perform daily hardware/software O&M tasks, online troubleshooting, fault handling, and complex issue analysis.
• Develop software and tools to ensure efficient and stable O&M automation services.

Skills

Server hardware architectures (x86/ARM

Linux systems

Shell scripting

Python or Go

Troubleshooting

Automation

Firmware management

Education

Bachelor's degree in science/engineering

Job description

Responsibilities

Team Introduction: The ByteDance Server Operations Team is responsible for the full lifecycle operation management and operation technical services of ByteDance's massive server fleet, delivering industry-leading server operation and maintenance services to businesses to ensure and drive their growth. Its job responsibilities cover areas including server operation management, stability operation management, data center server operation and maintenance management, maintenance and repair, as well as the planning and development of operational process specifications and platform systems.

• Responsible for the operation and management of large-scale servers, including the construction of server firmware management system and BMC management system, as well as the development of related server operation and maintenance automation and GUI-based operation capabilities


• Responsible for the construction of the automated server operation and maintenance system, including the development of automated capabilities for operation and maintenance commands, scripts, tools, and firmware upgrade


• In charge of formulating and implementing automated solutions for BMC management networks, and working together with the security and network engineering teams to build a secure and controllable operation and maintenance environment, so as to provide users with fast and highly available BMC services


• Responsible for the daily operation and maintenance of hardware/software related to server operation and maintenance, online troubleshooting, fault handling, as well as diagnosis and analysis of complex issues


• Responsible for software and tool development, system management and other work, to ensure the efficient and stable operation of relevant operation and maintenance automation services

Qualifications

Minimum Qualifications:

• 1. Bachelor's degree or above, majoring in science and engineering, such as computer science, electronic information engineering, automation and other related majors; those with extensive experience in large-scale server infrastructure management and architecture design are preferred


• 2. Proficient in mainstream server hardware architectures (such as x86, ARM, etc.) and their supporting software, and capable of independently troubleshooting and optimizing server anomalies

Preferred Qualifications:

• 1. Excellent problem analysis and troubleshooting skills, capable of independently handling complex system and hardware faults, and formulating emergency response plans and long-term solutions.


• 2. Proficient in Linux systems, skilled in server hardware configuration and troubleshooting under Linux environments; adept at Shell scripting, and proficient in using either Python or Golang programming languages.


• 3. Strong sense of responsibility, meticulous and conscientious, passionate about work and team-oriented; quick at learning, full of enthusiasm and curiosity for new technologies, strong in problem-solving and hands‑on capabilities; and able to adapt to fast‑paced work and a diverse range of tasks.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.