Data Analyst Intern - Customer Service Chatbot, Regional Operations (Spring 2027)

Shopee; Singapore; On-site; SGD 11,160 - 16,740; Full time

Job summary

Shopee in Singapore is looking for a full-time intern to perform data analysis aimed at improving Chatbot KPIs. You will support enhancements and engage in ad-hoc problem solving.

The ideal candidate is currently pursuing a degree in relevant fields like Business or Data Analytics, possesses strong SQL and Python skills, and excels in communication. This role offers a dynamic work environment and is suited for self-motivated individuals.

Qualifications

• Currently pursuing a degree in Business, Business Analytics, Data Analytics relevant disciplines.
• Strong Business acumen.
• Self-motivated with a passion for a fast-paced environment.

Responsibilities

• Perform data analysis to improve Chatbot KPIs.
• Support chatbot solution enhancements.
• Perform ad-hoc problem solving.

Skills

SQL

Python

Strong problem solving skills

Excellent communication skills

Education

Currently pursuing a degree in Business Analytics or Data Analytics

Job description

Job Description

• Perform data analysis to deep dive and uncover gaps in Chatbot in order to improve Chatbot KPIs
• Perform ad-hoc problem solving
• Support chatbot solution enhancements

Requirements

• Currently pursuing a degree in Business, Business Analytics, Data Analytics relevant disciplines
• SQL / Python skills
• Strong Business acumen
• Strong problem solving skills
• Excellent communication skills (written and verbal)
• Self‑motivated & has the passion to work in a fast‑paced and dynamic environment
• Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
• Full-time interns preferred (3-6 months