Cybersecurity Deployment Engineer – Post-Sales (Hybrid)

TRUST RECRUIT PTE. LTD.; Singapore; Hybrid; SGD 54,000 - 90,000; Full time

Benefits offered by this job

5 days work week

Hybrid (West, 2 days WFH)

Great remuneration & benefits

Career progression opportunities

Job summary

TRUST RECRUIT PTE. LTD. in Singapore is seeking a network and cybersecurity support professional to handle post-sales activities for cybersecurity or network performance monitoring products.

In this role you will participate in large-scale local and regional project implementations and deliver on-site testing, deployment and documentation to ensure smooth deployments. You will provide technical support to maintain customer satisfaction, troubleshoot issues, and assist with knowledge base

Qualifications

• Bachelor's degree or Diploma in Cyber Security, CS, CE or related field.
• 1–2 years of IT network support/administration experience.
• Knowledge of routing and switching.
• CCNA or CCSA certification is a must.

Responsibilities

• Handle post-sales activities for cybersecurity or network performance monitoring products.
• Participate in large-scale local and regional project implementations.
• Provide on-site implementation, testing, deployment, and documentation.
• Deliver technical support to ensure customer satisfaction.
• Troubleshoot queries and consult knowledgebase for known issues.
• On standby for 24x7 maintenance support calls.
• Communicate issues clearly and concisely.

Skills

Networking (routing & switching)

IT support

Troubleshooting

Customer communication

Education

Bachelor's degree or Diploma in Cyber Security / CS / CE

Tools

CCNA

CCSA

Job description

TRUST RECRUIT PTE. LTD. in Singapore is seeking a network and cybersecurity support professional to handle post-sales activities for cybersecurity or network performance monitoring products.

In this role you will participate in large-scale local and regional project implementations and deliver on-site testing, deployment and documentation to ensure smooth deployments. You will provide technical support to maintain customer satisfaction, troubleshoot issues, and assist with knowledge base