Cyber Security and Managed IT Services Manager

Morgan McKinley; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Morgan McKinley is seeking a senior cyber security and IT service delivery leader in Singapore to develop and monitor security strategies for clients. You will oversee audits, risk assessments, and regulatory compliance while guiding teams in security operations and incident response.

You will drive pre-sales engagements, craft security architectures, and present proposals to clients, ensuring strong technical and commercial outcomes in a fast-paced environment.

Qualifications

• Bachelor’s degree in CS/IT/Cybersecurity or related field.
• (CISSP/CISM/ITIL/CCSP) certifications preferred.
• Minimum 5 years in IT service delivery and cyber security management.
• Proven experience in technical pre-sales support and client engagement.
• Strong understanding of cyber security frameworks and compliance standards.

Responsibilities

• Develop, implement, and monitor cyber security strategies and policies for clients.
• Lead security operations including risk assessments and audits.
• Ensure regulatory compliance (GDPR, ISO 27001).
• Lead cyber security awareness and training programs for clients.
• Conduct investigations of security incidents and remediation planning.
• Oversee managed IT service delivery and security across client environments.
• Coordinate with vendors and partners; manage client escalations and service improvements.
• Prepare proposals, solution architectures, and demonstrations for prospects.

Skills

Cybersecurity leadership

IT Service Delivery

Pre-sales support

Client engagement

Leadership

Cloud platforms

Communication

Risk management

Threat intelligence

Network security

Education

Bachelor’s degree in CS/IT/Cybersecurity

CISSP

CISM

ITIL

CCSP

Tools

AWS

Azure

Google Cloud

Job description

• Develop, implement, and maintain cyber security strategies, policies, and procedures to support clients’ operations.
• Monitor clients’ IT environments for security threats, respond to incidents, and manage risk assessments and audits for clients.
• Ensure clients’ compliance with relevant legal, regulatory, and industry standards (such as GDPR, ISO 27001).
• Lead cyber security awareness and training programs for clients.
• Conduct investigations of clients’ security incidents, recommending remediation and prevention strategies.

Service Delivery Management

• Lead the daily operations of managed IT services, including infrastructure maintenance, system monitoring, and technical support.
• Oversee delivery of cybersecurity services such as vulnerability assessments, intrusion detection, and incident response.
• Ensure compliance with SLAs and regulatory standards (ISO 27001, GDPR, etc.).
• Develop and implement policies, procedures, and best practices for IT service delivery and security.
• Coordinate and manage relationships with third-party vendors and partners.
• Manage escalations, resolve client issues, and ensure continuous improvement of service delivery.
• Collaborate with sales and business development teams to understand client needs and propose suitable technical solutions.
• Prepare and present proposals, solution architectures, and demonstrations for prospective clients.
• Respond to RFPs/RFIs with tailored technical documentation and cost estimates.
• Provide expert input during client discussions, meetings, and proof-of-concept sessions.
• Maintain strong knowledge of market trends, competitor offerings, and emerging technologies.

Team Management

• Lead, mentor, and develop IT and cyber security professionals, fostering continuous learning and growth.
• Organize and oversee resource allocation for projects and client engagements.
• Conduct regular performance reviews and lead knowledge-sharing initiatives.

Cost Management & Reporting

• Develop, track, and manage cyber security and IT operation budgets.
• Identify opportunities to optimize cost structure and improve service efficiency.
• Produce reports on service performance, security incidents, and pre-sales activities for management review.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field
• Relevant certifications such as CISSP, CISM, ITIL, CCSP, or equivalent
• Minimum 5 years of experience in IT service delivery and cyber security management
• Proven experience in technical pre-sales support, solution design, and client engagement
• Strong understanding of cyber security frameworks, ITIL service management, and compliance standards
• Excellent communication, presentation, and interpersonal skills
• Leadership and team management abilities
• Experience with cloud platforms (AWS, Azure, Google Cloud)
• Familiarity with network architecture, firewalls, endpoint security, and threat intelligence
• Commercial awareness and ability to translate technical features into business benefits