CX & Facilities Manager: Elevate Experience & Operations

Core Collective; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Core Collective is seeking an Assistant Customer Experience Manager in Singapore. You will oversee facility management and operations, ensuring a high level of customer experience for residents and members.

Your role involves leading initiatives to enhance customer satisfaction, managing operational budgets, and developing team performance across all locations. Ideal candidates will have 5+ years in customer service and facilities management, along with strong leadership skills.

Qualifications

• 5+ years of relevant work experience in customer service and facilities management.
• Experience in a supervisory or managerial role leading a team.
• Strong problem-solving and strategic thinking skills.

Responsibilities

• Ensure efficient facility management and high customer satisfaction.
• Lead customer experience initiatives and collaborations.
• Manage operational budgets and vendor relationships.

Skills

Customer service excellence

Team leadership

Facilities management

Budget management

Interpersonal skills

Job description

Core Collective is seeking an Assistant Customer Experience Manager in Singapore. You will oversee facility management and operations, ensuring a high level of customer experience for residents and members.

Your role involves leading initiatives to enhance customer satisfaction, managing operational budgets, and developing team performance across all locations. Ideal candidates will have 5+ years in customer service and facilities management, along with strong leadership skills.