Customer Supply Chain Leader: Demand, Risk & Recovery

Ichor Systems, Inc.; Singapore; On-site; SGD 130,000 - 180,000; Full time

Job summary

Ichor Systems, Inc. in Singapore seeks a Customer Supply Chain Manager to align customer demand with global supply execution.

You will coordinate procurement, planning, operations, and supplier actions to identify risks and drive recovery plans, strengthening resiliency and ensuring clear-to-build readiness. The role requires strong analytical capability, executive communication, and ability to influence stakeholders across functions to support revenue, margin, and commitments.

Qualifications

• Bachelor's degree in Supply Chain, Engineering, Business, or related field (MBA preferred).
• 8–12+ years of experience in supply chain, procurement, planning, or operations within a complex manufacturing environment.
• Demonstrated experience managing supplier constraints, global supply networks, and cross-functional coordination.
• Strong analytical skills with the ability to translate data into actionable operational plans.
• Proven ability to influence across organizational boundaries without direct authority.
• Exceptional communication skills with experience presenting to executive leadership and customers.
• Experience managing sub-tier supplier visibility and constraint management.
• Familiarity with ERP/MRP systems and supply chain analytics tools.
• Experience driving supply chain resiliency and inventory optimization strategies.

Responsibilities

• Coordinate demand signals with material availability across global manufacturing sites.
• Identify supplier constraints and coordinate recovery plans with procurement, planning, and operations.
• Drive structured escalation and resolution of supply disruptions affecting deliveries.
• Allocate constrained materials to high-priority customer builds with planning and program management.
• Provide data-driven updates on supply constraints, recovery plans, and timelines.
• Serve as the primary supply chain interface for customers, translating demand changes into actionable plans.
• Develop visibility to sub-tier suppliers and monitor capacity, risk, and recovery actions.
• Lead cross-functional reviews of supply risk and drive mitigation initiatives.

Skills

Cross-functional coordination

Analytical skills

Influence across org boundaries

Executive communication

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in Supply Chain, Engineering, or Business

MBA preferred

Tools

ERP/MRP systems

Supply chain analytics tools

Job description

Ichor Systems, Inc. in Singapore seeks a Customer Supply Chain Manager to align customer demand with global supply execution.

You will coordinate procurement, planning, operations, and supplier actions to identify risks and drive recovery plans, strengthening resiliency and ensuring clear-to-build readiness. The role requires strong analytical capability, executive communication, and ability to influence stakeholders across functions to support revenue, margin, and commitments.