Customer Services

BIZHUB ASIA PTE. LTD.; Singapore; On-site; SGD 26,000 - 40,000; Full time

Job summary

Bizhub Asia Pte Ltd at Changi Airport, Singapore is seeking a passenger service professional to lead and support the daily operations of the passenger service team. You will assist passengers during check-in, arrival, and departure, ensuring smooth flow and high service standards.

You will attend to passenger enquiries and resolve issues promptly, demonstrating excellent English communication and a customer-first mindset in a fast-paced airport environment.

Qualifications

• Fluent in written and spoken English.
• Pleasant personality with excellent communication and interpersonal skills.
• Strong customer-service mindset with a positive and professional attitude.
• Willing to go the extra mile to provide an exceptional passenger experience.

Responsibilities

• Lead and support the passenger service team in delivering smooth daily operations.
• Assist passengers throughout the check-in, arrival, and departure processes.
• Ensure efficient airport operations while maintaining high service standards.
• Attend to passenger enquiries and resolve issues promptly and professionally.

Skills

English proficiency

Communication skills

Customer service

Positive attitude

Job description

Location: Changi Airport, Singapore

Key Responsibilities

• Lead and support the passenger service team in delivering smooth daily operations
• Assist passengers throughout the check-in, arrival, and departure processes
• Ensure efficient airport operations while maintaining high service standards
• Attend to passenger enquiries and resolve issues promptly and professionally

Requirements

• Good command of written and spoken English
• Pleasant personality with excellent communication and interpersonal skills
• Strong customer-service mindset with a positive and professional attitude
• Willing to go the extra mile to provide an exceptional passenger experience

EA License No: 08C2822

Bizhub Asia Pte Ltd