Customer Service Officer (Branch Operations, Permanent)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

GMP Technologies (S) PTE LTD in Singapore is seeking a customer-focused Teller to serve corporate walk-in clients at the Tanjong Pagar branch. You will handle counter transactions and respond to enquiries promptly.

Responsibilities include deposits, withdrawals, fund transfers, passbook updates, FD placements, remittance processing, and reconciling end-of-day cash. The ideal candidate holds a degree with 1–2 years remittance experience in Retail or Corporate Banking and communicates clearly.

Qualifications

• Degree holder with 1–2 years’ remittance experience in Retail / Corporate Banking.
• Good communication abilities.

Responsibilities

• Provide courteous, professional service to walk-in corporate customers at the counter and respond to enquiries promptly.
• Perform teller transactions: cash deposits and withdrawals, fund transfers, passbook updating and replacement, cheque deposits.
• Process Fixed Deposit (FD) placements and FD interest payouts via cash and cheque.
• Conduct due diligence checks for cash and cheque withdrawals.
• Balance teller cash, currencies and funding accounts at end of day.
• Remittance processing and issuance of Demand Drafts and Cashier’s Orders.

Skills

Communication skills

Education

Bachelor's degree

Job description

Location: Tanjong Pagar, Asian Corporate Bank

Responsibilities

• Provide courteous, professional, and efficient service to walk-in CORPORATE customers at the counter and respond to any enquiries promptly.

• Perform teller transactions in accordance with Bank rules and regulations, including:
• - Cash deposits and cash withdrawals
• - Fund transfers between account holders
• - Passbook updating and replacement
• - SGD and USD cheque deposits
• - House cheque transfers

• Process Fixed Deposit (FD) placements and FD interest payouts via cash and cheque.
• Perform Due Diligence checks for cash and cheque withdrawals.
• Ensure accuracy, completeness, and proper authorization of all counter transactions.
• Batch teller vouchers and input transactions accurately into the core banking system.
• Ensure teller cash, currencies, and funding accounts are fully balanced at end of day.
• Remittance, process issuance of Demand Drafts and Cashier’s Orders for customers and internal use.

Requirements

• Degree holder with at least 1 – 2 years’ relevant remittance experience in Retail / Corporate Banking
• Good communication abilities

Email: [e-mail]

We regret that only shortlisted candidates will be notified.