customer service officer

RecruitFirst Pte Ltd; Singapore; On-site; SGD 31,248 - 35,712; Full time

Job summary

A reputable ticketing vendor in Singapore is seeking an experienced Customer Service Officer to provide support for ticketing issues related to upcoming events. The ideal candidate will possess at least 2 years of customer service experience, demonstrate effective communication skills, and be willing to work shifts, including on public holidays and weekends. This is a full-time role offering a competitive salary range of SGD 2,800 to SGD 3,200 per month.

Qualifications

• Minimum 2 years relevant experience in Customer Service.
• Ability to communicate effectively with customers.
• Willing to perform shift work and work on public holidays/weekends.

Responsibilities

• Provide customer service support for ticketing issues.
• Assist Team Lead in resolving challenges faced by customers.
• Perform any other adhoc duties as assigned.

Skills

Customer service experience

Effective communication

Shift work flexibility

Job description

Overview

Offices: Singapore

Job type: Full-Time

Job Category: Retail Sales

Industries: Retail & FMCG

Salary: SGD 2,800 /Month

Who you'll be working for

Our client is an established Ticketing Vendor seeking experienced Customer Service Officer for the ramp up of the entertainment industry!

What requirements you'll need to be eligible

• 2 years or more relevant experience in Customer Service
• Ability to communicate effectively with customers
• Able to perform shift work and working on PH/weekends

What you'll be doing on the job

• Provide customer service support for all ticketing issues regarding upcoming event in Singapore
• Assist with Team Lead in resolving any challenges regarding ticketing, purchase or technical issues faced by customers
• Any other adhoc duties as assigned

Consultant Contact

Posted by: James Ang Guan Heng

Phone: [phone]

Email: [e-mail]

Reg No: R1434580

Sound interesting?

Apply!

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