Customer Service (Gov | UP $16/hr | 3 months renewable)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 18,000 - 26,000; Part time

Job summary

PERSOL Singapore Pte Ltd is recruiting a Tax Helpdesk Agent to address taxpayers’ queries on income, property and other taxes via Helpline, Live chat or Walk-ins. The role is based in Newton, Singapore, with Mon-Fri office hours.

The contract runs from mid Sep 2026 to mid Dec 2026. Training is provided; no prior tax experience required. Salary is SGD 15.95 per hour, with full-time daily duties and customer service focus.

Qualifications

• GCE A Level and above strictly.
• Good communication and interpersonal skills.
• No tax experience required; training provided.
• Must be able to commit to the entire period.

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline, Live chat or via Walk-ins
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Skills

Communication

Interpersonal skills

Education

GCE A Levels

Job description

Working Hours: Mon-Fri, office hours

Salary: $15.95/hr

Duration: Mid Sep 26 - Mid Dec 2026

Location

Newton

Job Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline, Live chat or via Walk-ins
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• GCE A Level and above strictly
• Good communication and interpersonal skills
• Candidates without tax experience or customer service are welcome to apply as training will be provided
• Must be able to commit to the entire period.

EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No: 01C4394