Customer Service Executive - East - Up to $3,200 - WLWHV

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Executive to join our team at Changi Airfreight Centre, Singapore.

The role focuses on assisting the customer service department and handling customer feedback for air and sea freight while coordinating with carriers and clients. Key duties include managing sea freight documentation, bookings, and billing, with a requirement of related working experience and proficiency in Microsoft Office.

Qualifications

• Minimum GCE 'O' level required.
• With relevant working experience preferred.
• Proficient in Microsoft Office.

Responsibilities

• Support the customer service department.
• Handle customer ratings for air and sea freight.
• Liaise with air/sea carriers and customers.
• Manage sea freight documentation such as bookings and billing.

Skills

Microsoft Office

Education

GCE O level

Tools

Microsoft Office

Job description

Customer Service Executive

Salary: $2600 - $3200

Working Days: Mon - Fri | 9am - 6pm

Working Location: Changi Airfreight Centre

Job Responsibilities:

• To assist in the customer service department
• To handle all customers rating for both air and sea freight
• To liaise with air and sea carriers & customers
• To handle all sea freight documentation such as bookings & billing

Requirements:

• Minimum GCE 'O' level
• With relevant working experience
• Proficient in Microsoft office