Customer Service Executive - Chemical Logistics

SG INTEGRATED PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A logistics and transportation service provider in Singapore is seeking an organized and detail-oriented individual to handle end-to-end order processing and coordinate with various internal and external stakeholders. The successful candidate will have at least O level education and two years of experience in logistics. Excellent communication and computer skills are essential for promoting customer satisfaction and ensuring smooth operations. The position offers a dynamic work environment in Tanjong Penjuru.

Qualifications

• Minimum O level, diploma/Nitec.
• 2 years of order processing experience in the logistics industry advantageous.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Responsible for end-to-end order processing.
• Liaise with stakeholders to manage transport operations.
• Coordinate with Traffic Control / Warehousing team.

Skills

Organizational skills

Attention to detail

Communication skills

Computer skills

Education

Diploma/Nitec

Job description

SG INTEGRATED PTE LTD is a logistics and transportation service provider with a good clientele profile. We specialize in handling hazardous materials in ISO Tanks, Containers and Flexitanks. SG INTEGRATED also engages in the business of bulk liquid storage (container yard operations), warehousing, decanting/drumming, emergency response, equipment leasing, freight forwarding, customs permits and more.

Area of Responsibility:

To attend to customer’s request for jobs, processing of transport / storage requirements and communication / coordination with stakeholders in the supply chain.

Essential Job Functions:

1. Responsible for end-to-end order processing
2. Liaise with internal and external stakeholders to plan, manage and monitor transport operations activities
3. Coordinate with internal Traffic Control / Warehousing team to fulfil customer orders
4. Communicate and follow-up with status of shipments, storage or deliveries
5. Build knowledge on the whole supply chain of chemical logistics
6. Promote excellent customer service, ensure satisfaction is delivered consistently
7. Comply with company’s standard operating procedure (SOP) and quality policy
8. Assist in safety reporting in time to time

Requirements:

1. Minimum O level, diploma/Nitec
2. 2 years of order processing experience in the logistics industry advantageous
3. Organized and task oriented with an attention to detail and accuracy
4. Ability to work efficiently in a fast-paced environment with the ability to plan and complete work assignments
5. Excellent communication and computer skills

Working location - Tanjong Penjuru