Customer Service Crew — Flexible Shifts

GIC THOMSON PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

GIC THOMSON PTE. LTD. is seeking an energetic Crew member to join our fast-paced dining team in Singapore. You will greet customers, take orders, process payments, prepare items, and ensure food safety and hygiene standards are met.

We value teamwork, strong communication, flexibility to work weekends and holidays, and the ability to multitask under pressure. Prior experience is welcome but on-the-job training is provided.

Qualifications

• Flexibility to work weekends, evenings and holidays.
• Excellent verbal communication and interpersonal skills.
• Active listening and ability to respond to customer needs.
• Team player with cooperative attitude.
• Positive energy and ability to work under pressure.
• Standing for extended periods and physical stamina.
• Willingness to perform lifting or carrying tasks.
• Attention to detail in order processing and hygiene.
• Minimal experience required with on-the-job training.
• High school diploma or equivalent preferred but not mandatory.

Responsibilities

• Welcome and assist customers.
• Handle complaints or questions courteously.
• Ensure orders are correct and complete.
• Manage payment processes and cash handling.
• Maintain knowledge of menu and promotions.
• Adhere to food safety standards and company protocols.
• Follow cleaning and sanitization procedures.
• Multi-task effectively during peak hours.
• Respond quickly to changes in workload and customer demands.

Skills

Communication skills

Team player

Customer service

Attention to detail

Flexible shifts

Stamina

Education

High school diploma or equivalent

Job description

GIC THOMSON PTE. LTD. is seeking an energetic Crew member to join our fast-paced dining team in Singapore. You will greet customers, take orders, process payments, prepare items, and ensure food safety and hygiene standards are met.

We value teamwork, strong communication, flexibility to work weekends and holidays, and the ability to multitask under pressure. Prior experience is welcome but on-the-job training is provided.