Customer Service Coordinator (Freight Forwarding) (up to $3300 / 5 days / Tiong Bahru)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; Sur place; SGD 22 000 - 37 000; Plein temps

Avantages offerts par ce poste

Variable Bonus

Medical Reimbursement

Dental Claims up to $200

Résumé du poste

JOB EXPRESS SERVICES PTE. LTD. is seeking a Customer Service Coordinator (Freight Forwarding) to manage customer inquiries, coordinate shipments with partners, and process a variety of shipping documents.

The role ensures on-time delivery, accurate record-keeping in SysFreight, and proactive problem resolution in daily operations. The position involves supporting logistics teams and maintaining high service levels with customers, carriers, and internal departments, with a focus on efficient

Responsabilités

• Handle customer enquiries and provide timely updates on shipment status.
• Coordinate with customers, shipping lines, overseas agents, and internal departments to ensure smooth shipment arrangements.
• Prepare and process shipping documents, quotations, and other related paperwork.
• Monitor import and export shipments and follow up on delivery schedules.
• Handle customer complaints and resolve shipment-related issues promptly.
• Update shipment details and maintain accurate records in the SysFreight system.
• Provide administrative support and ensure efficient daily operations.

Description du poste

Customer Service Coordinator (Freight Forwarding) (ID6148)

Working Hours: Monday - Friday, 8:30 AM - 5:30 PM

Salary: up to $3300

Work Location: Tiong Bahru

Benefits: Variable Bonus, Medical Reimbursement, Dental Claims up to $200

Job Responsibilities

• Handle customer enquiries and provide timely updates on shipment status.
• Coordinate with customers, shipping lines, overseas agents, and internal departments to ensure smooth shipment arrangements.
• Prepare and process shipping documents, quotations, and other related paperwork.
• Monitor import and export shipments and follow up on delivery schedules.
• Handle customer complaints and resolve shipment-related issues promptly.
• Update shipment details and maintain accurate records in the SysFreight system.
• Provide administrative support and ensure efficient daily operations.

System using: Sysfreight