Customer Relations Executive (Education Centre)

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 35,544 - 42,575; Full time

Job summary

SEARCH AVENUE PRIVATE LIMITED, a trusted enrichment brand in Singapore, is seeking passionate Customer Service Officers. You'll be the first point of contact, facilitating interactions with parents and students while managing class scheduling and administrative tasks.

This role emphasizes good interpersonal skills and a team-oriented approach. The position offers flexibility with working hours and locations, supporting the commitment to quality teaching across Singapore.

Qualifications

• Minimum GCE 'N' Levels required.
• Good interpersonal skills to liaise with parents and teachers.
• Team player with prioritization skills.

Responsibilities

• Serve as the first point of contact for enquiries.
• Assist with class scheduling and enrolments.
• Maintain student records and update databases.
• Handle payment collection and manage finance-related tasks.
• Support teachers to ensure a smooth learning environment.

Skills

Interpersonal skills

Customer service experience

Education

GCE 'N' Levels

Job description

Join one of Singapore’s most trusted enrichment brands! Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. With centres across Singapore and a strong focus on quality teaching, they’re expanding and looking for passionate, dynamic Customer Service Officers to join their growing team.

Job Scope

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 4 weekdays + 1 weekend

Working Location: island wide (will place you to a location nearest to your home)

Salary: Up to $3,500

We regret that only shortlisted candidates will be notified.