Customer Product Engineer, Web3 Platform - Unlimited PTO

Crypto Pro Network; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation including equity

Comprehensive medical coverage

Unlimited flexible time off

Job summary

A leading web3 development firm in Singapore is seeking a Customer Product Engineer to engage with developers in the community. This role requires strong technical support skills to assist users with APIs and debugging. The ideal candidate will have experience in developer roles and excel in communication within online platforms. A technical background in computer science is preferred, and the position offers competitive compensation, including equity and comprehensive benefits.

Qualifications

• 1+ years of experience in developer, customer engineering, or technical support roles.
• Technical background — Computer Science degree, bootcamp, or self-taught with real-world projects.
• Excellent written and verbal communication skills, especially in online community settings.

Responsibilities

• Write code while working directly with customers to unblock, support, and delight them.
• Translate real user pain into insights that shape what we build next.
• Onboard and engage new users, helping them ship and guiding them toward activation.

Skills

Developer support

API debugging

Community engagement

Technical communication

Time management

Education

Computer Science degree

Tools

Blockchain development tools

Job description

A leading web3 development firm in Singapore is seeking a Customer Product Engineer to engage with developers in the community. This role requires strong technical support skills to assist users with APIs and debugging. The ideal candidate will have experience in developer roles and excel in communication within online platforms. A technical background in computer science is preferred, and the position offers competitive compensation, including equity and comprehensive benefits.