Customer Insights & Analytics Consultant

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Ambition Group Singapore Pte. Ltd. is seeking a Marketing Analytics professional to analyze CRM data, campaigns, and digital platforms. You will build performance frameworks and dashboards to drive data-driven decisions, collaborating with regional stakeholders to enhance engagement and marketing effectiveness.

The role requires 4–7 years of experience, with hands-on Salesforce CRM/Marketing Cloud and strong Power BI, SQL, and data visualization skills. Diploma or bachelor’s degree is expected.

Qualifications

• Experience in Marketing Analytics, CRM Analytics, Customer Insights, or BI.
• Diploma or Bachelor's degree in any discipline.
• 4–7 years of relevant experience.
• Strong hands-on Salesforce CRM and/or Salesforce Marketing Cloud.

Responsibilities

• Monitor and analyze CRM, marketing campaigns, customer engagement, and digital platforms.
• Develop and maintain Power BI dashboards, KPI reports, benchmarks, and measurement frameworks.
• Generate actionable insights to improve engagement, campaigns, and digital adoption.
• Build customer segmentation, targeting frameworks, indicators, and reporting solutions.
• Partner with regional stakeholders to improve data quality, reporting standards, and tracking methodologies.

Skills

Marketing Analytics

CRM Analytics

Customer Insights

Salesforce CRM

Salesforce Marketing Cloud

Power BI

SQL

Data Visualization

Databricks

GA4

Education

Diploma or Bachelor's degree

Tools

Salesforce CRM

Salesforce Marketing Cloud

Power BI

Databricks

GA4

Job description

Ambition Group Singapore Pte. Ltd. is seeking a Marketing Analytics professional to analyze CRM data, campaigns, and digital platforms. You will build performance frameworks and dashboards to drive data-driven decisions, collaborating with regional stakeholders to enhance engagement and marketing effectiveness.

The role requires 4–7 years of experience, with hands-on Salesforce CRM/Marketing Cloud and strong Power BI, SQL, and data visualization skills. Diploma or bachelor’s degree is expected.