Customer-Facing GRC Analyst - Security & Compliance

Franklin Fitch; Singapore; Presencial; SGD 60 000 - 90 000; Tempo integral

Resumo da oferta

Franklin Fitch is seeking a GRC Analyst for a fast-growing AI technology company in Singapore. You will support customer trust, security assurance and compliance programs across multiple frameworks, translating technical controls into customer-friendly language.

The role sits at the intersection of security, compliance, technology and client engagement, coordinating with Security, Engineering, Legal and commercial teams to portray a clear security posture to customers and partners.

Qualificações

• Experience in a customer-facing security, GRC, compliance, trust or security assurance role.
• Experience translating technical security concepts into clear written responses for non-technical stakeholders.
• Understanding enterprise security expectations: cloud, IAM, data protection and incident response.
• Strong attention to detail and ability to manage multiple customer requests and priorities.
• Excellent written and verbal communication skills.
• Confidence communicating with technical and non-technical stakeholders.
• Good judgement handling sensitive, complex or ambiguous security and compliance questions.
• Genuine interest at the intersection of technology, security, compliance and customer engagement.
• Experience with security questionnaires, customer security reviews, third-party risk assessments, security audits, SOC 2, ISO 27001, EU AI Act, GDPR, Cyber Essentials, Cloud Security, AWS, GCP, Kubernetes, IAM, SaaS Security.

Responsabilidades

• Support customer trust and security assurance activities, including responding to security questionnaires, customer inquiries and risk assessments.
• Act as a key point of contact during customer security reviews, working with internal technical teams to provide accurate and timely responses.
• Maintain and improve security documentation, customer-facing materials and compliance evidence.
• Work closely with Security and Engineering teams to understand and articulate technical controls in a customer-facing context.
• Support compliance initiatives across frameworks including SOC 2, ISO 27001, ISO 42001, EU AI Act, UK Cyber Essentials and GDPR.
• Assist with evidence collection, audit preparation and ongoing compliance activities.
• Identify recurring risks, questions and control gaps arising from customer engagements and contribute to improvements.
• Help develop and streamline GRC, trust and security assurance processes as the organisation grows.
• Engage with enterprise customers and stakeholders on security, risk, privacy and compliance matters.

Conhecimentos

GRC

Security assurance

Customer-facing

Written communication

Descrição da oferta de emprego

Franklin Fitch is seeking a GRC Analyst for a fast-growing AI technology company in Singapore. You will support customer trust, security assurance and compliance programs across multiple frameworks, translating technical controls into customer-friendly language.

The role sits at the intersection of security, compliance, technology and client engagement, coordinating with Security, Engineering, Legal and commercial teams to portray a clear security posture to customers and partners.