Customer Experience & E‑Commerce Marketing Assistant

KELLY ORIENTAL SKINCARE PTE. LTD.

Singapore

On-site

SGD 20,000 - 31,000

Full time

6 days ago

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Job summary

Kelly Oriental Skincare Pte. Ltd. in Singapore seeks a customer-focused role to support our aesthetic clinic outlets. You will respond to inquiries, assist with online orders, maintain inventory, and coordinate with the warehouse to ensure timely fulfilment.

Strong English is essential, Mandarin is a bonus; you should be friendly, detail-oriented, and comfortable using social media and e-commerce platforms. Willingness to help with light video tasks for marketing will be advantageous.

Qualifications

Fluent in English; Mandarin-speaking advantage.
Friendly, approachable and service-oriented.
Detail-oriented and organised.
Comfortable using social media and e-commerce platforms.
Willing to assist with light video shooting tasks.

Responsibilities

Respond to customer enquiries via messages and social media linked to our aesthetic clinic outlets.
Manage e-commerce interactions, including packing and dropping off parcels for online purchases.
Maintain accurate inventory records, including entering package and sales details.
Handle order processing: verify orders, pack, and arrange delivery for timely fulfilment.
Assist with stock checks and report low stock or issues; coordinate with warehouse as needed.
Assist with minor video shooting tasks as required by the marketing team.