Customer Engineer, Platform, FSI, Google Cloud

Google; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. In this role, you will be the customer's primary technical partner and advisor, engaging in technical‑led conversations, demos, and workshops to architect cross‑pillar cloud solutions that address business needs.

Based in Singapore, you will develop delivery and consumption plans, lead technical engagements with stakeholders, and help customers adopt

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of cloud native architecture in customer-facing or support roles.
• Experience with cloud engineering, on-premise engineering, virtualization or containerization.
• Experience presenting to technical stakeholders or executive leaders.
• Experience in programming, debugging, systems design, prototyping, or customer workshops.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.
• Combine business, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Architect cross‑pillar solutions, drive technical wins, and define delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post‑business transition by supporting pricing activities and transitioning the delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud architecture

Customer engagement

Cross-functional collaboration

Executive presentations

Programming basics

Education

Bachelor's degree or equivalent

Job description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with presenting to technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

• Experience with promoting technical solutions in Cloud Artificial Intelligence (AI).
• Experience with managing the business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience with migrating applications and services to cloud platforms.
• Experience with building technical strategies to uncover new workloads with customers.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will partner with business teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer’s primary technical partner and advisor, engaging in technical‑led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and use the expertise to architect cross‑pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans while using the business acumen and presentation skills to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics, etc. You will blend business expertise, market knowledge and direct technical engagement to show the value of GCP portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.
• Combine business, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Architect cross‑pillar solutions, drive technical wins, and define delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post‑business transition by supporting pricing activities and transitioning the delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.