Customer Engineer, Outcome, GCP, Google Cloud - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Google Cloud Platform (GCP) Outcome Customer Engineer plays a key role in understanding customer needs and shaping the future of digital transformation. You will partner with cross-functional teams to drive growth, provide technical leadership, and ensure customers realize maximum value from their Google Cloud investments.

You will manage deployment plans, facilitate production transitions, and work with executives and technical stakeholders to remove blockers and accelerate adoption across

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management, programming languages, debugging, or systems design.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• CAT2A security clearance may be required.

Responsibilities

• Partner with cross-functional teams to drive initial and ongoing business growth for customers.
• Provide technical advisory, clear blockers, and optimize value realization from Google Cloud investments.
• Manage and execute deployment plans, transitioning workloads into production with technical leadership.
• Collaborate with customers and partners to accelerate adoption and future expansion opportunities.

Skills

Cloud architecture

Customer-facing experience

Deployment planning

Executive stakeholder communication

Programming (Python, Java)

Education

Bachelor's degree or equivalent

Tools

GCP

Job description

Product area

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform (GCP) team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security and reliability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will partner with a cross-functional team at Google, to drive initial and ongoing business growth for our customers, providing technical advisory, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management, programming languages, debugging, or systems design.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Successful candidates may be required to obtain or currently possess CAT2A security clearance during their employment.

Preferred qualifications

• Experience promoting technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with Google Cloud products and differentiation from competition.
• Experience in developing and deploying solutions in a fluid, digital-native environment.