Customer Engagement Associate FRESH GRADS FRIENDLY

KEYSTONE GROWTH PARTNER; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

KEYSTONE GROWTH PARTNER is hiring for an entry-level, full-time role in Singapore. You will manage customer conversations at campaign sites from first contact through to sign-up, with coaching and a clear path to progression to a senior role within a month.

The position offers a monthly salary of 2,800 to 3,600 SGD, plus commission with no cap. Fresh graduates are welcome, and one-on-one coaching plus product/compliance training are provided to help you grow quickly.

Qualifications

• Excellent interpersonal communication and rapport-building.
• Comfortable with in-person conversations at campaign sites.
• Fresh graduates welcome; no prior experience required.

Responsibilities

• Engage customers at assigned sites and identify their requirements
• Attend to enquiries, including follow-up questions after initial contact
• Complete sign-ups and maintain accurate customer records
• Escalate complex cases to the site lead
• Perform other ad hoc duties as assigned

Skills

Face-to-face communication

Active listening

Job description

Employment type: Full Time, Permanent - Position level: Fresh/entry level

Salary: $2,800 to $3,600 monthly

(Commission Based + No Cap Income)

About the role

Managing customer conversations at campaign sites, from first contact through to completed sign-up.

Roles & Responsibilities

• Engage customers at assigned sites and identify their requirements
• Attend to enquiries, including follow-up questions after initial contact
• Complete sign-ups and maintain accurate customer records
• Escalate complex cases to the site lead
• Other ad hoc duties assigned

Requirements

• Patient, personable, and a genuine listener
• Comfortable with face-to-face conversation throughout a shift
• No experience required. Fresh graduates welcome.

Development and progression

• One-on-one coaching for your first few weeks
• Client-specific product and compliance training
• Senior role within 1 month, team lead route thereafter