Customer Airlines Intern

SATS Ltd.; Singapore; Hybrid; SGD 33,000 - 47,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a proactive Operations Support Associate to assist managers in daily activities, incident investigations, and warehouse audits.

You will coordinate with facilities on repairs, compile statistics, manage weekend manpower, assist at Cargo BU events, and support data collection and analysis—requiring multitasking and strong communication. This role sits within a global aviation and logistics network.

Qualifications

• Interest in Aviation, Operations or Logistics.
• Good time management and strong interpersonal communication.
• Ability to multitask and collaborate with multiple stakeholders.
• Detail-oriented with the ability to identify issues on the go.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).

Responsibilities

• Support Managers and AOs in daily activities, meetings, incident investigation, employee engagement activities, and conduct daily audits of warehouse.
• Identify potential bottlenecks faced, and assist in projects solutioning + implementation
• Coordinate closely with facilities team on repair status of infrastructures such as lightings, computers, weighing scale and etc.
• Assist in compiling of statistics for reporting (e.g., Tonnage data / mishandling rates)
• Assist in weekend manpower status update
• Assist in ad-hoc Cargo BU events
• Assist in Data collection and analysis

Skills

Interest in Aviation / Operations / 物流

Time management

Interpersonal communication

Multitasking

Detail oriented

Tools

Microsoft Office

Job description

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• 1. Support Managers and AOs in daily activities, meetings, incident investigation, employee engagement activities, and conduct daily audits of warehouse.
• 2. Identify potential bottlenecks faced, and assist in projects solutioning + implementation
• 3. Coordinate closely with facilities team on repair status of infrastructures such as lightings, computers, weighing scale and etc.
• 4. Assist in compiling of statistics for reporting (e.g., Tonnage data / mishandling rates)
• 5. Assist in weekend manpower status update
• 6. Assist in ad-hoc Cargo BU events
• 7. Assist in Data collection and analysis

Key Requirements

• 1. Interest in Aviation / Operations / Logistics
• 2. Good time management skill and strong interpersonal communication skills
• 3. Ability to multitask and work with multiple stakeholders on the ground
• 4. Detail oriented / ability to identify issues on the go
• 5. Proficent in Microsoft Office (Powerpoint / Excel / Word)