CRM Systems Specialist (Salesforce/HubSpot) – Remote

YO AI Labs

Singapore

Remote

SGD 60,000 - 90,000

Full time

6 days ago

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Job summary

YO AI Labs is seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows.

This contract role is remote and requires 4–6 years of hands-on experience with Salesforce, HubSpot, or similar platforms,

Qualifications

4–6 years of hands-on CRM experience (Salesforce, HubSpot, Dynamics 365)
Experience leading CRM implementations, migrations, or rollouts
Strong knowledge of fields, objects, flows, validation rules, automation, and permissions
Experience with two revenue or operational systems (billing, CPQ, ticketing, integration platforms)
SQL, APIs, data models, and cross-system data reconciliation
Experience in SaaS environments
Excellent written and verbal English communication skills

Responsibilities

Audit CRM and revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
Analyze policy conflicts and determine appropriate business rules.
Review and reconcile data across CRM and connected platforms.
Create clear operational prompts and documentation for complex SaaS scenarios.
Document recommended system changes and operational decisions.
Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
Provide insights on CRM optimization, system design, and sustainable governance.