CRM & Growth Analytics Intern – Regional Marketing

Shopee; Singapore; On-site; SGD 13,392 - 16,740; Full time

Job summary

Shopee is seeking a driven marketing CRM intern in Singapore to analyse user behaviour, support CRM strategy development and report on campaign effectiveness. You will help summarise insights across markets and contribute to data-driven decision making.

You'll work with AB-testing methods, learn to interpret results, and collaborate with cross-functional teams. This full-time internship (3–6 months) offers hands-on experience in e-commerce growth and data analytics.

Qualifications

• Pursuing Bachelor's or Master's in business, marketing, analytics, or statistics.
• Familiar with AB-testing and able to interpret hypothesis test results.
• Strong communication and stakeholder management skills.
• Experience in CRM or e-commerce is a plus.
• Hands-on with LLPs like Gemini and ChatGPT is a plus.
• Proficient in SQL is a plus.
• Full-time interns preferred (3-6 months).
• Part-time interns who can commit at least 3 days a week are welcome.

Responsibilities

• Analyse user behaviour and facilitate defining Customer Relationship Management (CRM) strategies of specific business lines
• Produce incentive test reports and support developing the most effective tactics for each user segment, based on business impact and cost efficiencies
• Consolidate and summarise historical tests and analysis to help the team build a holistic understanding of the benefits and trade‑offs of strategies in different markets
• Conduct market research on industrial CRM practices to explore opportunities to adopt best practices

Skills

AB-testing

Stakeholder management

Communication

CRM experience

Education

Bachelor's or Master's in related field

Tools

Gemini

ChatGPT

Job description

Shopee is seeking a driven marketing CRM intern in Singapore to analyse user behaviour, support CRM strategy development and report on campaign effectiveness. You will help summarise insights across markets and contribute to data-driven decision making.

You'll work with AB-testing methods, learn to interpret results, and collaborate with cross-functional teams. This full-time internship (3–6 months) offers hands-on experience in e-commerce growth and data analytics.