CPS SG Process QA Specialist

Coca-Cola HBC; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Job summary

Pacific Refreshments Pte Ltd (The Coca-Cola Company) in Singapore is seeking a CPS SG Process QA Specialist to drive total quality management across manufacturing processes. You will validate equipment, lead quality monitoring, and ensure adherence to GMP, ISO, and local regulations while developing SOPs and supporting packaging and supplier QA activities.

The role requires a minimum of 5 years in QA within the food/beverage or pharmaceutical sectors, with strong problem‑solving, project

Qualifications

• Minimum 5 years in quality assurance in a food/beverage or pharmaceutical environment.
• Familiar with ISO and Food Safety Quality Systems; understanding of KORE preferred.
• GMP experience with strong problem solving, planning and execution skills.
• Knowledge of local food laws and regulations.

Responsibilities

• Lead process quality activities and ensure compliance with GMP and ISO standards.
• Train associates on quality monitoring and risk assessment practices.
• Validate equipment and processes; manage QC documentation and SOPs.
• Support corrective/preventive actions and root-cause analysis for quality issues.
• Collaborate on packaging development and supplier qualification as needed.

Skills

Quality assurance

Problem solving

Project management

GMP experience

Strategic thinking

Tools

PICASSO database

Job description

## CPS SG Process QA SpecialistApply: Singapore - Singapore: Full time: Posted Today: R-143467**Job Description Summary:**Based in Tuas, Singapore**About Us****Pacific Refreshments Pte Ltd (The Coca-Cola Company)** is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.*Pacific Refreshments Pte Ltd is a winner of the ‘2020 HR Asia Best Companies to Work For’ Award.***Position Overview*** Build a Total Quality Management culture by driving/developing the capabilities of the Associates on Quality aspects on the job and to evaluate process/equipment capabilities through the Validations and Process Monitoring.* Ensure manufacturing processes/process quality activities are followed in compliance with KORE & ISO, GMP and local regulation requirements by developing & providing SOP’s for plant processes and timely technical support and decision on the quality problem, observation to protect product’s integrity and specification and final disposition of customer complains/feedback.* Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually.* Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system.**What You’ll Do For Us:****Process Quality Activities:*** Ensure plant’s operations continue keeping pace with new KORE requirements, regulations, quality management methods and industry best practices.* Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product.* Ensure that quality is built into the process by training Associates on Quality monitoring aspects.* Validate equipment and processes, routinely monitoring and adherence to Good Manufacturing Practices of the highest standard.* Create a technical library/database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated as a result of the Validation Master Plan implementation.* Ensure all manufacturing instructions (SMI) are followed by production effectively.* Organize and support plant’s associates to use the problem solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue* Support Corrective/Preventive actions of PDR, TDQ, and analysis of manufacturing problems.* Perform process validations and process capability studies to ensure the performance of production equipment meet KORE requirements and required actions are implemented if there is any deficiency* Approve manufacturing equipment for use after maintenance (calibration, maintenance, etc).* Assess existing processes/operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology* To review the completed analysis report against KO requirements and documents relating to food regulation for auxiliary material / processing aid to authorize the supplier finally **Plant GMP / Security Program*** Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant’s security program are in-placed effective.* Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers* Management of the pest control and housekeeping program by monitoring & evaluating the service performance (contractors), controlling, and monitoring the housekeepers’ performance inside the manufacturing area to ensure total compliance with GMP standards.**Management System*** Lead change management processes related to quality, food safety, manufacturing operations to ensure effective implementation, compliance and stakeholder alignment.* Implement Quality requirements (KORE and ISO) and provide suggestions and recommendations for improvement based on food/pharmaceutical industry’s experience.* Support implementation, assessment and improvement of Quality and Food Safety Management System.* Support internal auditor team of quality system and actively participate the scheduled internal audit to continuous improve/upgrade plant’s quality system and operations.* Manage key programs for the Integrated Management System to ensure the compliance of ISOs and KORE requirements **New Packaging development and routine incoming inspection*** Work with Asia packaging specialist to develop new packaging suppliers to meet the increased volume and introduced new process/equipment.* Continuously optimize packaging material to improve the plant’s performance on TDQ and OTIF and ensure the packaging material meet our spec prior to use.* Collate packaging information to ensure completeness and accuracy in PICASSO and related databases.**Qualifications & Requirements:*** Minimum experience is 5 years prior experience in quality assurance role in a food/beverage or pharmaceutical industry.* Familiar with ISO and Food Safety Quality System, understand KORE requirements will be preferred.* Knowledge of concentrate manufacturing and quality system, project management experience; strong GMP experience, problem solving skills. strategic-thinking, planning, organizing and executing skills.* Knowledge of local food laws/regulations.**What We Can Do For You:*** Gaining exposure to company growth and digitization strategies* Project management* On-site activities inside a beverage plant and getting to work with a highly empowered and agile team.**If this sounds like something you're interested to explore further, we look forward to meeting you in our Happiness Factory!****Skills:****Location(s):**Singapore**City/Cities:**Singapore**Travel Required:**00% - 25%**Relocation Provided:**No**Job Posting End Date:**October 30, 2026