Corporate Actions Specialist — Operations Analyst

DBS Group Holdings Ltd; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

DBS Group Holdings Ltd is seeking a detail-oriented Corporate Actions Specialist to join the Institutional Banking Group Operations in Singapore. You will manage end-to-end processing for CPFIA and SRS accounts, ensure timely actions, and support validations, payouts, and reconciliations.

In this role, you will investigate exceptions, mentor stakeholders, and contribute to automation and process improvements while maintaining strict controls and audit trails in a fast-paced environment.

Qualifications

• Bachelor’s degree in Banking, Finance, Accounting, or a related discipline.
• 2 to 4 years of relevant operations experience within Corporate Actions or Custody Operations.
• Strong working knowledge of corporate action event types.
• Familiarity with core banking platforms is a strong advantage.
• Proficiency in data handling and Microsoft Excel.
• Excellent analytical skills with high attention to detail and data accuracy.
• Strong time-management capabilities to thrive in a fast-paced, deadline-driven environment.
• Effective communication and stakeholder management skills to collaborate seamlessly across teams.

Responsibilities

• Process mandatory and voluntary Corporate Actions events for CPFIA and SRS accounts.
• Support event creation, entitlement validation, election processing, payout verification, and reconciliations.
• Ensure accurate and timely processing within established service levels and control standards.
• Monitor daily processing queues and follow up on outstanding items.
• Investigate and resolve operational exceptions, unmatched items, and reconciliation breaks.
• Escalate processing issues and potential risks in a timely manner.
• Perform maker/checker functions and ensure adherence to operational procedures and controls.
• Maintain accurate records and audit trails for all processing activities.
• Identify opportunities to improve operational efficiency.
• Support automation, digitisation, and workflow enhancement initiatives.
• Assist in updating procedures and operating guides to reflect process changes.
• Liaise with internal stakeholders and support teams to resolve operational queries.
• Support audit, compliance, and risk management reviews by providing required information and documentation.

Skills

Attention to detail

Analytical skills

Time management

Stakeholder management

Communication skills

Education

Bachelor’s degree in Banking, Finance, Accounting, or related discipline

Tools

Microsoft Excel

Job description

DBS Group Holdings Ltd is seeking a detail-oriented Corporate Actions Specialist to join the Institutional Banking Group Operations in Singapore. You will manage end-to-end processing for CPFIA and SRS accounts, ensure timely actions, and support validations, payouts, and reconciliations.

In this role, you will investigate exceptions, mentor stakeholders, and contribute to automation and process improvements while maintaining strict controls and audit trails in a fast-paced environment.