ContactSG Software Engineer (Mid-level)

KOPI RECRUIT PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

GovTech is seeking a mid-level ContactSG Software Engineer to design, develop, and maintain scalable software for government-to-citizen communications. You will own end-to-end quality, contribute to data pipelines, and collaborate across disciplines to deliver reliable citizen-centric products.

You will work with a cross-functional team on initiatives like CrowdTask SG, SGTranslateTogether, and more, ensuring robust performance and quality.

Qualifications

• 5+ years of software development experience, preferably in full stack web development.
• Strong understanding of CS fundamentals: data structures, algorithms, and design patterns.
• Proficient in full stack development with React, Node.js, and PostgreSQL.
• Experience with CI/CD pipelines, automated testing, and DevOps practices.
• Familiarity with cloud services, especially AWS; knowledge of data lakes and large-scale processing is a plus.

Responsibilities

• Design, develop, and maintain software applications to meet user needs.
• Build scalable contact data pipelines including ingestion, deduplication, and segmentation.
• Collaborate with product managers, designers, and engineers to deliver high-quality citizen-centric products.
• Participate in code reviews to ensure quality and share knowledge.

Skills

Full stack development

React

Node.js

PostgreSQL

CI/CD

DevOps

Data processing

Record matching

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Docker

Kubernetes

Git

Job description

ContactSG Software Engineer (Mid-level)

At GovTech, digital transformation within the public sector is at the heart of what we do.

GovTech's software engineers harness the best info-communications technologies to make

a difference to the everyday lives of people in Singapore.

About the Team

ContactSG is a centralized contacts management layer that powers government-to-citizen communications across agencies.

We enable agencies to manage, segment, and deduplicate contact data at scale, ensuring citizens receive relevant and timely communications.

We are seeking a talented and motivated (Mid-level) Software Engineer to join our dynamic development team. You will play a crucial role in designing, developing, and maintaining our software products, ensuring they meet the highest standards of quality and performance.

Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver. You will also contribute to other ECMP products such as CrowdTask SG, SGTranslateTogether, FileSG, and BookingSG.

What to expect:

• Design, develop, and maintain software applications: Write clean, scalable, and efficient code to create software solutions that meet user needs.
• Build scalable contact data pipelines: Develop robust data ingestion, deduplication, and segmentation logic for contact management at scale.
• Collaborate with cross-functional teams: Work closely with product managers, designers, and other engineers to deliver high-quality citizen-centric products.
• Participate in code reviews: Ensure code quality and share knowledge with team members to improve overall team performance.
• Debug and troubleshoot issues: Identify and resolve software defects and performance issues.
• Implement automated testing and continuous integration: Ensure the reliability and stability of the software through automated tests and CI/CD pipelines. No dedicated QE on the team, so you own quality end-to-end.
• Documentation: Create and document technical designs that are aligned with architectural guidelines.
• Integrate with downstream platforms: Connect ContactSG with communication channels (email, SMS, etc.) used by agencies.
• Stay updated with the latest industry trends: Continuously learn and apply new technologies and best practices to improve our products.
• Act as a technical lead when required: Drive technical direction, make architectural decisions, and ensure alignment with best practices and business goals.

Experiences we look out for:

• At least 5 years of relevant working experience in software development, preferably in full stack web development.
• A degree in Computer Science or a related field is preferred.
• Possess a strong understanding of computer science fundamentals, including data structures, algorithms, programming skills, and software design principles and patterns.
• Proficient in full stack development with hands-on experience using technologies such as React, Node.js, and PostgreSQL.
• Experience with CI/CD pipelines, automated testing, and DevOps practices.
• Familiarity with cloud services, with added advantage for experience in AWS services.
• Demonstrated strong ability to write clean, maintainable, and efficient code in a collaborative environment.
• Experience with data lakes and large-scale data processing is a plus.
• Familiarity with record matching and deduplication techniques is a plus.
• Background in CRM, contact management, or customer data platforms is a plus.
• Experience with Kotlin is a plus (to support legacy codebases).

Character traits we look out for:

• Adaptable and Agile: Thrives in a fast-paced environment, able to pivot and embrace change with ease.
• Proactive and Driven: Takes initiative to contribute and make an impact, even in uncertain situations.
• Curious and Eager to Learn: Demonstrates a strong drive for self-discovery and skill development.
• Open-Minded: Welcomes new ideas, feedback, and perspectives to foster innovation.
• Team Player: Works collaboratively and values the success of the team over individual achievements. Be willing to share insights and ideas, contributing to the growth of the team.
• Ownership and Accountability: Takes responsibility for assigned tasks and ensures quality delivery.