Compliance Officer (Retail Banking) - Foreign Bank

WaterStone Consulting Pte. Ltd.; Singapore; Sur place; SGD 48 000 - 72 000; Plein temps

Résumé du poste

WaterStone Consulting Pte. Ltd. in Singapore seeks a Banking Operations & Compliance Associate to support daily operations and regulatory tasks across branches.

Responsibilities include handling customer complaints, AML/KYC advisory, and risk management, with an emphasis on accuracy and timeliness. Bachelor’s degree in Banking or Finance and 1–2 years banking experience preferred.

Qualifications

• Bachelor’s degree, preferably in Banking and Finance or related discipline.
• At least 1-2 years of relevant experience in banking industry.
• Candidates with strong sense of responsibility.
• Being patient and meticulous.

Responsabilités

• Provide support for daily operations and administrative matters to ensure smooth operation.
• Conduct operational training and inspections on branches.
• Handle customer complaints: acknowledge, identify root cause, and communicate outcomes within timeframe; record investigation findings; submit reports to ICCD.
• Advise on AML requirements to branches; monitor KYC progress; follow up on AML sample checks; EDD & STR work.
• General compliance matters: regulatory submissions and dissemination of updates; provide compliance advisory; monitor compliance tasks.
• Operational risk management: BCM-related work; risk and control self-assessment; KRIs; operational risk events; third party risk management; user access reviews.

Connaissances

responsibility

patience

meticulous

Formation

Bachelor’s degree in Banking or Finance

Description du poste

Providing support to all branches in relation to daily operations and administrative matters to ensure smooth operation.

Conducting operational training and inspection on branches.

Responsible for handling customer complaints.

• to send acknowledgement email and communicate the outcome to the complainant within stipulated timeframe
• to identify the root cause of the problem and course of the action to resolve the complaint
• to record and document the complaint and investigation findings
• to do analysis and submit report to ICCD

Responsible for Anti-Money Laundering related matters.

• to provide advisory on AML requirements to branches
• Provision of AML information
• to keep monitoring on KYC progress
• to follow up on AML sample checks
• EDD & STR related work

Responsible for general compliance matters

• Head office and regulatory submission
• Dissemination of regulatory updates
• Provision of compliance advisory
• Monitoring of compliance tasks

Responsible for operational risk management

• BCM related work
• Risk and control self-assessment
• Key risk indicator
• Operational risk event
• Third party risk management
• Business System User Access Review

Requirements

• Bachelor’s degree, preferably in Banking and Finance or related discipline
• At least 1 - 2 years of relevant experience in banking industry.
• Candidates with strong sense of responsibility
• Being patient and meticulous

Resumes collected will be kept in strict confidence and used for recruitment purposes only.