Bank Compliance Officer (Retail Banking)

HR-Pro Recruitment Services Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HR-Pro Recruitment Services Pte Ltd is seeking a compliance professional to support multiple branches in daily operations and regulatory tasks within Singapore. The role covers AML, KYC monitoring, regulatory submissions, and advisory services to branches to ensure adherence to guidelines.

Responsibilities include handling complaints, conducting investigations, documenting findings, and reporting to ICCD. The position emphasizes maintaining robust compliance programs and timely dissemination of

Qualifications

Responsibilities

• Providing support to all branches in relation to daily operations and administrative matters to ensure smooth operation
• Conducting operational training and inspection on branches
• Responsible for handling customer complaints to send acknowledgement email and communicate the outcome to the complainant within stipulated timeframe
• to identify the root cause of the problem and course of the action to resolve the complaint
• to record and document the complaint and investigation findings
• to do analysis and submit report to ICCD
• Responsible for Anti-Money Laundering related matters
• to provide advisory on AML requirements to branches
• Provision of AML information
• to keep monitoring on KYC progress
• to follow up on AML sample checks
• EDD & STR related work
• Responsible for general compliance matters
• Head office and regulatory submission
• Dissemination of regulatory updates
• Provision of compliance advisory
• Monitoring of compliance tasks

Job description

Job Responsibilities:

• Providing support to all branches in relation to daily operations and administrative matters to ensure smooth operation
• Conducting operational training and inspection on branches
• Responsible for handling customer complaints to send acknowledgement email and communicate the outcome to the complainant within stipulated timeframe
• to identify the root cause of the problem and course of the action to resolve the complaint
• to record and document the complaint and investigation findings
• to do analysis and submit report to ICCD
• Responsible for Anti-Money Laundering related matters
• to provide advisory on AML requirements to branches
• Provision of AML information
• to keep monitoring on KYC progress
• to follow up on AML sample checks
• EDD & STR related work
• Responsible for general compliance matters
• Head office and regulatory submission
• Dissemination of regulatory updates
• Provision of compliance advisory
• Monitoring of compliance tasks