Compliance Officer (Operations)

FIRSTCOM ACADEMY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading adult education provider in Singapore is seeking an Internal Compliance Officer to ensure compliance and quality of learner assessments. The ideal candidate will conduct audits, verify assessment marking, and prepare reports. Fresh graduates are encouraged to apply, and training will be provided. Join a dynamic team committed to improving educational standards and enjoy an attractive remuneration package along with career progression opportunities.

Benefits

Attractive remuneration package

Career progression opportunities

Friendly working environment

Qualifications

• Fresh graduates are welcome to apply – training will be provided.
• Meticulous with a strong sense of responsibility.
• Willingness to learn about academic compliance standards.

Responsibilities

• Conduct regular audits of learner assessments and documents.
• Verify accurate and consistent assessment marking.
• Prepare audit reports with findings and corrective actions.

Skills

Attention to detail

Strong communication skills

Ability to work independently

Documentation skills

Education

Diploma or Degree in Education, Business Administration, Quality Assurance, or a related field

Tools

Excel

Google Sheets

Job description

About FirstCom Academy

At FirstCom Academy, we equip individuals and businesses with the digital skills needed to thrive in today’s fast-evolving landscape. As a leader in adult education, we’re committed to ensuring the highest standards of course delivery, assessments, and learner outcomes.

Job Overview

We are seeking a detail-oriented and meticulous Internal Compliance Officer to join our team. This role is pivotal in upholding the integrity, compliance, and quality of learner assessments, tests, and other related documents across all courses. You will be responsible for reviewing completed assessments to ensure proper marking, trainer adherence to assessment guidelines, and overall academic quality assurance.

Key Responsibilities

• Conduct regular audits of learner assessments, test papers, and other related documents to ensure they meet internal standards and regulatory compliance (e.g. SSG, WSQ frameworks).
• Verify that trainers have marked assessments accurately and consistently according to official marking schemes and rubrics.
• Identify discrepancies, incomplete marking, or procedural lapses in the evaluation process.
• Prepare audit reports summarizing findings, non-compliance areas, and suggested corrective actions.
• Collaborate with trainers and curriculum developers to clarify assessment standards and improve consistency.
• Provide feedback and recommend improvements to enhance assessment processes and documentation practices.
• Track and follow up on corrective actions to ensure resolution and compliance.
• Ensure assessment documents are properly archived and audit-ready at all times.
• Participate in internal meetings and contribute to continuous improvement initiatives.

Requirements

• Diploma or Degree in Education, Business Administration, Quality Assurance, or a related field.
• Fresh graduates are welcome to apply – training will be provided.
• Meticulous with a keen eye for detail and a strong sense of responsibility.
• Strong written and verbal communication skills.
• Comfortable working with documentation, checklists, and spreadsheets (e.g. Excel, Google Sheets).
• Able to work independently and manage tasks in a structured and timely manner.
• A willingness to learn about academic compliance standards and contribute to process improvements.
• Bonus: Familiarity with adult education, WSQ frameworks, or assessment documentation is a plus.

Why Join Us?

• Be part of a growing and dynamic team that’s passionate about education.
• Contribute to shaping the quality and credibility of digital education in Singapore.
• Attractive remuneration package and career progression opportunities.
• Friendly and vibrant working environment.