Community Specialist

Razer Inc.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Razer Inc. is seeking an Associate Community Specialist to grow our global gaming community through engaging content and social media strategies. You will monitor trends, engage with audiences, and collaborate with cross-functional teams across regions.

This role may require evenings, weekends, and odd hours to ensure timely execution of community initiatives and campaigns. A passion for gaming and strong English communication are essential.

Qualifications

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience.
• 1–2 years of experience in community management or social media marketing.
• Fluent English is a must; additional language is a plus.
• Understanding of social media and livestreaming best practices, online marketing, and engagement techniques.
• Good eye for creative content; ability to spot emerging social trends and gaming/pop-cultural references.
• Ability to work in a fast-paced environment with global teams across multiple time zones and cultures.
• Must be a gamer.

Responsibilities

• Manage day-to-day communications on Razer's social channels (Instagram, Discord, Twitter, TikTok) to grow engagement and followers.
• Ideate and create engaging, timely content across multiple social channels.
• Coordinate with internal marketing/product teams globally to develop social media and community strategy.
• Maintain relationships with online influencers/content creators through outreach.
• Manage an up-to-date calendar of social content with stakeholder communications.
• Conduct ongoing analysis and reporting of owned and external channels for insights and improvements.
• Perform ad-hoc department administrative duties.

Skills

Social media management

Content creation

Collaborative teamwork

Trend spotting

Communication

Education

BA/BS in Communications, Marketing, Digital Media or PR

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Associate Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game, and be able to identify and execute on these opportunities in a timely manner.

Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.

• Manage day-to-day communications on the social media channels of Razer (such as Instagram, Discord, Twitter and TikTok) to grow the engagement and following of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Ideate and create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes campaign planning and content creation
• Maintain relationships with online influencers/content creators through active outreach
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
• Perform ad-hoc department administrative duties as required

Pre-Requisites :

• BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
• 1-2 years of experience in community management or social media marketing
• Language Skills: Fluent English is a must and (favorably) an additional second language
• Understanding of social media and livestreaming best practices, online marketing, and engagement techniques
• Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references.
• Ability to work in a fast-paced environment, focusing on generating business results
• Ability to work with global teams across multiple time zones and cultures
• Must be a gamer

Good-to-have(s):

• Experience in building and managing social media accounts for a brand
• Experience managing external agencies and vendors.
• Knowledge and experience in Digital Marketing, SEO, SEM

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?